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- Tasks: Enhance customer experience by updating vehicle status and booking services.
- Company: Leading automotive group in Gravesend with a focus on customer satisfaction.
- Benefits: Competitive salary of £30,000 plus OTE of £33,000, holiday entitlement, and life assurance.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Excellent organisational skills and a full UK driving licence required.
- Other info: Full-time role with opportunities for growth and bonuses.
The predicted salary is between 24000 - 36000 £ per year.
A leading automotive group in Gravesend is currently seeking an Aftersales Advisor to enhance customer experience at their Ford dealership. This full-time role requires excellent organisational skills and a full UK driving licence.
Key responsibilities include:
- Updating customers on vehicle status
- Booking vehicles for service
- Adhering to GDPR guidelines
The position offers a competitive salary of £30,000, with an OTE of £33,000, plus extensive benefits including holiday entitlement and life assurance.
Aftersales Advisor: Growth, Training & Bonuses in Gravesend employer: Allenford
Contact Detail:
Allenford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Advisor: Growth, Training & Bonuses in Gravesend
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Ford dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and aftersales. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed customer queries or bookings in the past. This will demonstrate that you're the perfect fit for enhancing customer experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Aftersales Advisor: Growth, Training & Bonuses in Gravesend
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, especially when it comes to booking vehicles for service.
Be GDPR Savvy: Since adhering to GDPR guidelines is crucial, mention any experience you have with data protection. We appreciate candidates who understand the importance of keeping customer information safe and secure.
Tailor Your Application: Don’t just send a generic application! We love it when applicants tailor their CVs and cover letters to the role. Show us why you’re the perfect fit for the Aftersales Advisor position at our Ford dealership.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Allenford
✨Know Your Stuff
Make sure you brush up on the basics of the automotive industry, especially around aftersales services. Familiarise yourself with common customer queries and how to handle them effectively. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss how you've managed multiple tasks in previous jobs. Use specific examples to illustrate your ability to keep things running smoothly, like booking services or updating customers efficiently.
✨Understand GDPR Guidelines
As you'll be dealing with customer data, it's crucial to understand GDPR guidelines. Brush up on what these entail and be ready to discuss how you would ensure compliance in your role. This shows that you take data protection seriously and are aware of its importance in customer service.
✨Be Ready to Discuss Growth and Training
This position offers growth opportunities, so think about how you can contribute to the team's success. Prepare to talk about your own career aspirations and how you see training playing a role in your development. This will demonstrate your commitment to both personal and company growth.
