Telesales Operative - Swindon Parts Plus
Telesales Operative - Swindon Parts Plus

Telesales Operative - Swindon Parts Plus

Swindon Full-Time 25800 - 30800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers through calls, achieving sales targets and providing top-notch service.
  • Company: Join Allen Motor Group, a leading automotive company focused on customer satisfaction and growth.
  • Benefits: Enjoy 30 days holiday, discounts, life assurance, and a supportive training environment.
  • Why this job: Kickstart your career in a dynamic role with opportunities for growth and a vibrant team culture.
  • Qualifications: No experience needed! Just bring your passion for sales and excellent communication skills.
  • Other info: Flexible working hours with a friendly team that values diversity and inclusion.

The predicted salary is between 25800 - 30800 £ per year.

Allen Motor Group are currently looking to employ a Telesales Operative for our Parts Plus Centre in Swindon, to be responsible for building and maintaining strong relationships with new and existing customers, whilst achieving allocated sales targets. The position is offered on a full-time permanent basis, Monday – Friday with 1 in 2 Saturday AM’s, with a basic salary of £30,800 and an OTE of £33,800 reporting to the Centre Manager.

Why Allen Motor Group?

In addition to a highly attractive basic salary and on target earnings, we also offer a range of other benefits including:

  • 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
  • Fantastic discounts on MOT’s, services and parts
  • Life assurance benefit, at no cost to yourself
  • Discounted gym membership
  • Retailer discount portal with discounts from some of the UK’s biggest retailers
  • £500 refer a friend scheme
  • Full training and support to develop and progress your career with Allen Motor Group

Do I need experience?

No! Whilst we welcome applications from experienced sales executives, we understand that everyone started without experience, so we relish applications from people looking to begin their career with us. The key attributes and skills we look for in candidates are:

  • Previous selling and influencing skills
  • An ability to follow procedures, policies, and instructions.
  • A passion for providing first class customer service
  • Fantastic communication skills

Key Duties and Responsibilities

As a Telesales Operative you will be responsible for and not limited to:

  • Processing the required number of incoming and outgoing calls per day to achieve set KPI’s
  • Accurately identifying parts to meet the customer sales requirement
  • Ensuring the proper and accurate usage of all systems to search and order parts
  • Providing the highest level of customer service at all times
  • Ensuring all Parts Plus policies and procedures are followed

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

To be considered for this opportunity, please do apply now

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Telesales Operative - Swindon Parts Plus employer: Allen Motor Group

Allen Motor Group is an exceptional employer, offering a supportive and inclusive work environment in Swindon for Telesales Operatives. With a competitive salary, generous holiday allowance, and opportunities for career progression, employees benefit from comprehensive training and a range of perks including discounts on services and retail products. Join us to be part of a team that values every individual and fosters personal and professional growth.
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Contact Detail:

Allen Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Operative - Swindon Parts Plus

✨Tip Number 1

Familiarise yourself with the automotive parts industry. Understanding common terms and products will help you communicate effectively with customers and demonstrate your enthusiasm for the role.

✨Tip Number 2

Practice your communication skills. Since this role involves a lot of phone interaction, try role-playing with friends or family to improve your ability to engage customers and handle objections.

✨Tip Number 3

Research Allen Motor Group and their values. Knowing the company’s mission and culture can help you align your responses during any interviews and show that you’re genuinely interested in being part of their team.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

We think you need these skills to ace Telesales Operative - Swindon Parts Plus

Sales Skills
Customer Relationship Management
Communication Skills
Active Listening
Persuasion Skills
Attention to Detail
Problem-Solving Skills
Time Management
Ability to Follow Procedures
Adaptability
Teamwork
Basic Computer Skills
Resilience
Goal-Oriented Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Telesales Operative role. Emphasise any previous sales experience, customer service roles, or communication skills that demonstrate your ability to build relationships.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you are interested in working for Allen Motor Group and how your skills can contribute to their success in achieving sales targets.

Highlight Key Attributes: In your application, specifically mention your selling and influencing skills, ability to follow procedures, and passion for customer service. Use examples from past experiences to illustrate these attributes.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.

How to prepare for a job interview at Allen Motor Group

✨Showcase Your Communication Skills

As a Telesales Operative, strong communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. This will demonstrate your ability to engage with customers effectively.

✨Highlight Your Customer Service Passion

Allen Motor Group values first-class customer service. Be prepared to share examples of how you've provided excellent service in the past or how you would approach customer interactions to ensure satisfaction.

✨Demonstrate Sales Acumen

Even if you lack direct sales experience, think of situations where you've influenced others or sold an idea. Discuss these experiences to show your potential as a sales operative and your understanding of the sales process.

✨Familiarise Yourself with the Company

Research Allen Motor Group and their Parts Plus Centre. Understanding their values, services, and customer base will help you tailor your responses and show genuine interest in the role during the interview.

Telesales Operative - Swindon Parts Plus
Allen Motor Group

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