Allen Motor Group are currently looking to employ a Service Advisor to join our Ford dealership in Rayleigh. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have.
As a Service Advisor you’ll have some key tasks and activities within your area of responsibility:
- Updating customers on their vehicle and any potential work that needs to be done
- Ensuring all recorded information is accurate and stored correctly
- Booking vehicles into the workshop
- Achieving set performance targets by upselling products
- Ensuring adherence to all GDPR guidelines
But don't just take our word for it, see what Ash, one of our Service Advisors has to say about the job! - https://youtu.be/YZZ5ddKnMjI
This position is offered on a Full-time permanent basis, 47 hour working week Monday – Friday & 1 in 3 Saturday’s, £31,063.24 basic salary and an OTE of £33,500 reporting to the Aftersales Manager.
Skills
No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:
- Excellent organisational and administrative skills
- A full UK driving licence
- Great attention to detail
- A background in customer service would be highly advantageous
- Experience using computer software systems
Why Allen Motor Group?
Benefits
In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
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Service Advisor in South Benfleet employer: Allen Motor Group
Allen Motor Group is an exceptional employer, offering a vibrant work culture at our Omoda dealership in Northampton where customer passion drives everything we do. With a competitive salary, uncapped commission, and comprehensive training, we empower our Sales Advisors to thrive and grow within the automotive industry, all while enjoying generous benefits like a company car and additional holiday entitlement. Join us to be part of a team that values every individual and fosters career development in a supportive environment.
