At a Glance
- Tasks: Build strong customer relationships and achieve sales targets in a dynamic environment.
- Company: Join Allen Motor Group, a supportive and inclusive workplace.
- Benefits: Enjoy 30 days holiday, discounts, life assurance, and career development.
- Other info: Flexible hours with opportunities for growth and progression.
- Why this job: Kickstart your career with full training and earn competitive pay.
- Qualifications: No experience needed; just bring your passion for customer service.
The predicted salary is between 31050 - 34050 £ per year.
Allen Motor Group are currently looking to employ a Telesales Operative for our Parts Plus Centre in Slough, to be responsible for building and maintaining strong relationships with new and existing customers, whilst achieving allocated sales targets. The position is offered on a full‑time permanent basis, Monday – Friday with 1 in 2 Saturday AM’s, with a basic salary of £31,050 and an OTE of £34,050 reporting to the Centre Manager.
Why Allen Motor Group? In addition to a highly attractive basic salary and on target earnings, we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- Up to £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
Do I need experience? No! Whilst we welcome applications from experienced sales executives, we understand that everyone started without experience, so we relish applications from people looking to begin their career with us. The key attributes and skills we look for in candidates are:
- Previous selling and influencing skills
- An ability to follow procedures, policies, and instructions.
- A passion for providing first class customer service
- Fantastic communication skills
Key Duties and Responsibilities As a Telesales Operative you will be responsible for and not limited to:
- Processing the required number of incoming and outgoing calls per day to achieve set KPI’s
- Accurately identifying parts to meet the customer sales requirement
- Ensuring the proper and accurate usage of all systems to search and order parts
- Providing the highest level of customer service at all times
- Ensuring all Parts Plus policies and procedures are followed
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
Parts Advisor - Slough Parts Plus employer: Allen Motor Group
Allen Motor Group is an exceptional employer, offering a supportive and inclusive work environment in Slough where every team member is valued. With competitive salaries, generous holiday allowances, and comprehensive training programmes, we prioritise employee growth and satisfaction, making it an ideal place for both seasoned professionals and those starting their careers. Join us to enjoy fantastic benefits, including discounts on services and a rewarding refer-a-friend scheme, all while contributing to a dynamic team focused on delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Slough Parts Plus
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Allen Motor Group. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your selling and influencing skills, as well as your passion for customer service. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Be ready to share your experiences! Even if you don’t have direct sales experience, think of times when you've provided excellent customer service or influenced someone’s decision. These stories can highlight your skills and fit for the Telesales Operative role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Advisor - Slough Parts Plus
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about the opportunity to help customers and build relationships!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant skills and experiences. Even if you don’t have direct experience, focus on any selling or influencing skills you’ve developed in other roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Allen Motor Group
✨Know Your Products
Familiarise yourself with the types of parts and services offered by Allen Motor Group. Being able to discuss specific products and their benefits will show your enthusiasm and readiness for the role.
✨Practice Your Pitch
Since this role involves telesales, practice how you would introduce yourself and pitch a product over the phone. Keep it concise and engaging, as first impressions matter!
✨Showcase Your Communication Skills
During the interview, demonstrate your fantastic communication skills. Be clear and articulate in your responses, and don’t hesitate to ask questions to show your interest in the role.
✨Emphasise Customer Service
Highlight any previous experience or examples where you provided excellent customer service. This is key for the Telesales Operative role, so make sure to convey your passion for helping customers.
