At a Glance
- Tasks: Assist customers with inquiries and guide them through the purchase process.
- Company: Join Allen Motor Group, a leading automotive dealership focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, uncapped commission, company car, and 30 days holiday.
- Why this job: Be part of a supportive team that values your growth and offers exciting rewards.
- Qualifications: No experience needed; just bring your passion for customer service and communication skills.
- Other info: Inclusive workplace welcoming applicants from all backgrounds; full training provided.
The predicted salary is between 22770 - 46000 £ per year.
Overview
Allen Motor Group are currently looking to employ a Sales Advisor to join our KIA dealership in Solihull. This role is all about loving our customers – you will be managing and assisting with both face to face and digital enquiries to ensure that customers drive away in the right product.
Details: 5-day, 42 hour working week, with a £22,770 basic salary + uncapped commission, bonus and company car. The role reports to the Sales Manager. The job includes sales targets and, historically, average earnings figures have been around £46,000 for a Sales Advisor when targets are met in the right way for customers.
Responsibilities
- Handle inbound and outbound enquiries via email, telephone and digital channels
- Meet personal and team-based sales targets
- Guide customers through the whole purchase process, advising on extended warranty, accessories, and financial products
- Adhere to industry rules and regulations regarding the sale of financial products and insurance
Qualifications
- A passion for providing amazing customer service
- Great selling and influencing skills
- A talent for communication
- A full UK driving licence
- An appreciation of the importance of the sales process
Benefits
- Company car
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOTs, services and parts
- Up to £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
- High achiever related prizes/experiences
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
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Sales Advisor - Solihull KIA employer: Allen Motor Group
Contact Detail:
Allen Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Solihull KIA
✨Tip Number 1
Familiarise yourself with KIA's product range and the latest automotive trends. This knowledge will help you engage confidently with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will prepare you for handling both face-to-face and digital enquiries effectively, showcasing your ability to connect with customers.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being able to discuss these during your interview will show that you're proactive and ready to meet the sales targets set by Allen Motor Group.
✨Tip Number 4
Network with current or former employees of Allen Motor Group on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Sales Advisor - Solihull KIA
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Advisor at Allen Motor Group. Familiarise yourself with their customer service ethos and sales processes to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasise your communication skills, passion for customer service, and any experience in sales or related fields. Even if you lack direct experience, showcase transferable skills that demonstrate your potential.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Allen Motor Group and how you can contribute to their success as a Sales Advisor.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Allen Motor Group
✨Show Your Passion for Customer Service
As a Sales Advisor, your love for customers is crucial. Be prepared to share examples of how you've provided excellent customer service in the past, whether in retail or any other role. This will demonstrate your commitment to making customers happy.
✨Understand the Sales Process
Familiarise yourself with the sales process, especially in the automotive industry. Research common practices and be ready to discuss how you would guide a customer through their purchase journey, from initial enquiry to final sale.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare to showcase your ability to engage with customers both face-to-face and digitally. Think of scenarios where you've successfully influenced or persuaded someone, as this will be valuable in the interview.
✨Be Ready to Discuss Targets
Sales targets are a big part of the job. Be prepared to talk about your experience with meeting goals, even if it's from previous jobs or academic achievements. Show that you're motivated by targets and can work towards achieving them while keeping customer satisfaction in mind.