Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep customers informed about their vehicles and answer queries with excellent service.
- Company: Join Allen Motor Group, a supportive and inclusive Ford dealership.
- Benefits: Enjoy 30 days holiday, discounts, life assurance, and career development.
- Why this job: Kickstart your automotive career in a dynamic environment with great earning potential.
- Qualifications: No experience needed; just bring your organisational skills and customer service passion.
- Other info: Full training provided to help you grow and succeed in your role.
The predicted salary is between 24000 - 36000 £ per year.
Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Warwick. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have.
As an Aftersales Advisor you’ll have some key tasks and activities within your area of responsibility:
- Updating customers on their vehicle and any potential work that needs to be done
- Ensuring all recorded information is accurate and stored correctly
- Booking vehicles into the workshop
- Achieving set performance targets by upselling products
- Ensuring adherence to all GDPR guidelines
This position is offered on a Full-time permanent basis, 46.33 hour working week Monday – Friday & 1 in 3 Saturday’s, £30,000 basic salary and an OTE of £33,000 reporting to the Aftersales Manager.
Do I need experience? No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us.
The key attributes and skills we look for in candidates are:
- Excellent organisational and administrative skills
- A full UK driving licence
- Great attention to detail
- A background in customer service would be highly advantageous
- Experience using computer software systems
Why Allen Motor Group? In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
To be considered for this opportunity please apply now.
Aftersales Advisor - Warwick Ford in Royal Leamington Spa employer: Allen Motor Group
Contact Detail:
Allen Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Advisor - Warwick Ford in Royal Leamington Spa
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Allen Motor Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about keeping customers informed and happy, think of examples from your past experiences where you've excelled in customer service. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your organisational skills! As an Aftersales Advisor, you'll need to juggle multiple tasks. Bring up any experiences where you've successfully managed your time or handled several responsibilities at once. It’ll show you’re up for the challenge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the Allen Motor Group family. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Aftersales Advisor - Warwick Ford in Royal Leamington Spa
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight your fantastic customer experience skills in your application. We want to see how you can keep customers informed and handle their queries like a pro!
Be Organised and Detail-Oriented: Since this role involves updating customer information and booking vehicles, it’s crucial to demonstrate your organisational skills. Mention any relevant experiences that showcase your attention to detail.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key attributes we’re looking for, like your customer service background and any experience with computer software systems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Allen Motor Group
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of an Aftersales Advisor. Familiarise yourself with the key tasks mentioned in the job description, like updating customers and booking vehicles. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role heavily relies on customer experience, think of examples from your past where you've excelled in customer service. Whether it's resolving a complaint or upselling a product, be ready to share these stories. It’ll demonstrate your ability to connect with customers and handle their queries effectively.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might be asked how you would manage multiple tasks, like keeping records accurate and adhering to GDPR guidelines. Share specific strategies you use to stay organised, as this is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.