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- Tasks: Lead a dynamic service department, focusing on profits and customer satisfaction.
- Company: Join Allen Motor Group, a forward-thinking Ford dealership in Warwick.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and 30 days holiday.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience as an automotive service manager and strong organisational skills required.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Allen Motor Group are currently looking to employ an Aftersales Manager to join our Ford dealership in Warwick. You will be responsible for managing a dynamic and fast paced service department, focusing on performance in both profits and customer satisfaction. This position is offered on a full-time permanent basis with a basic salary of up to £42,500 with an OTE of £52,500, a company provided vehicle and an overachievement bonus. This position reports to the General Manager.
In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOTs, services and parts
- Life assurance benefit, at no cost to yourself
- Up to £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
To be considered for this position you will have strong previous experience as an automotive service/aftersales manager ideally from a franchised dealership. We also look for the following skills and experience:
- Able to work in a busy environment as part of a team
- Fantastic organisational skills
- Full UK driving licence
- An ability to overcome customer issues
- Knowledge of warranty procedures is advantageous
Key Duties and Responsibilities:
- Ensure the achievement of KPIs for all service department members
- Maintaining an understanding of all relevant consumer and local market influences
- Engage the aftersales team to deliver commercial results and exceptional customer service
- Drive the performance of the workshop team to maximise efficiency
- Develop the skills and career progression of current and new team members
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. If you would like to be considered for this opportunity, please do apply now.
After Sales Manager in Royal Leamington Spa employer: Allen Motor Group
Contact Detail:
Allen Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After Sales Manager in Royal Leamington Spa
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Allen Motor Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Allen Motor Group and their values. Show us you’re not just another candidate; demonstrate how your experience aligns with their focus on customer satisfaction and team performance.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for aftersales management and how you handle challenges.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Allen Motor Group family.
We think you need these skills to ace After Sales Manager in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the After Sales Manager role. Highlight your experience in managing service departments and any achievements in customer satisfaction and profit performance. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Allen Motor Group. Share specific examples of how you've driven performance in previous roles and how you can contribute to our dynamic environment.
Showcase Your Skills: Don’t forget to mention your organisational skills and ability to work in a busy environment. We’re looking for someone who can engage with the team and drive results, so make sure these skills are front and centre in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Allen Motor Group
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to aftersales management. Be ready to discuss how you've achieved or exceeded these in your previous roles. This shows you understand the metrics that matter and can drive results.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer issues in the past. Highlight your ability to turn a negative experience into a positive one. This is crucial for the role, as customer satisfaction is a top priority for the dealership.
✨Team Leadership Matters
Think about your leadership style and be prepared to discuss how you engage and motivate your team. Share specific instances where you've developed team members' skills or improved team performance. This will demonstrate your capability to lead a dynamic service department.
✨Research the Company Culture
Familiarise yourself with Allen Motor Group's values and culture. Be ready to explain why you want to work there and how you align with their commitment to inclusivity and customer service. This shows genuine interest and helps you stand out as a candidate.
