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- Tasks: Be the go-to expert for Ford products and ensure a stellar customer experience.
- Company: Join Allen Motor Group, a leading Ford dealership focused on customer satisfaction.
- Benefits: Enjoy 30 days holiday, discounts, life assurance, and a clear career path.
- Why this job: Kickstart your automotive career with full training and a supportive team culture.
- Qualifications: No experience needed; just bring your passion for cars and great communication skills.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 20440 - 30660 £ per year.
Allen Motor Group are currently looking to employ a Product Specialist at our Ford dealership in Nuneaton, to provide an outstanding customer experience during the vehicle handover. You will be the ‘go to’ on all Ford products and accompany the customer throughout the purchase with personal interaction, knowledge and the test drive. This position is offered on a full time, 40-hour work week, 5 days, Monday – Sunday with a basic salary of £25,550 an OTE of £27,950 and a fantastic career path reporting to the Sales Manager.
Why Allen Motor Group?
In addition to a very highly attractive basic salary and clear career progression, we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- Discounted gym membership
- Retailer discount portal with discounts from some of the UK’s biggest retailers
- £500 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
Do I need experience?
No! Whilst we welcome applications from candidates with a background in the automotive industry, we understand that everyone started without experience at one point, so we relish applications for people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:
- Experience going above and beyond for customers.
- A full UK manual driving licence
- An interest and passion for the automotive industry
- Fantastic communication skills with both colleagues and customers
- Previous experience with sales would be highly advantageous
- An ability to stay organised and maintain your own schedule
Key Duties and Responsibilities
Once you have joined and been trained in the position you will be expected to demonstrate the following:
- An ability to promote the Allen Motor Group brand and all the benefits that a customer will experience
- Showcasing a passion for the product and customer through the sharing of knowledge – in person, over the phone and virtually
- Providing an outstand customer handover experience
- Carrying out test drives
- Effectively managing an online diary system
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
If you would like to be considered for this opportunity, please do apply now
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Product Specialist - Nuneaton Ford employer: Allen Motor Group
Contact Detail:
Allen Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist - Nuneaton Ford
✨Tip Number 1
Familiarise yourself with Ford products and their features. Being knowledgeable about the latest models, technology, and specifications will help you stand out during interviews and demonstrate your passion for the automotive industry.
✨Tip Number 2
Practice your communication skills. Since this role involves interacting with customers, being able to convey information clearly and engagingly is crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Showcase your customer service experience. Even if you haven't worked in the automotive industry before, highlight any roles where you've gone above and beyond for customers. This will demonstrate your ability to provide an outstanding customer experience.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your interest in the role and the company. Inquire about the training process, career progression opportunities, and how the team collaborates to enhance customer satisfaction.
We think you need these skills to ace Product Specialist - Nuneaton Ford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Product Specialist position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, experiences, and any customer service or sales roles you've held. Use bullet points for clarity and focus on achievements that demonstrate your ability to go above and beyond for customers.
Write a Strong Cover Letter: In your cover letter, express your passion for the automotive industry and your enthusiasm for the role. Mention specific examples of how you have provided excellent customer service in the past and why you want to work for Allen Motor Group.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Allen Motor Group
✨Show Your Passion for the Automotive Industry
Make sure to express your genuine interest in cars and the automotive sector during the interview. Share any personal experiences or knowledge you have about Ford products, as this will demonstrate your enthusiasm and commitment to the role.
✨Highlight Your Customer Service Skills
Since the role focuses on providing an outstanding customer experience, be prepared to discuss examples of how you've gone above and beyond for customers in previous roles. This could include specific situations where you resolved issues or enhanced a customer's experience.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions that assess your ability to interact with both customers and colleagues.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that evaluate how you would handle specific situations, such as a difficult customer or a scheduling conflict. Think through potential scenarios and how you would respond to showcase your problem-solving skills.
