Product Specialist - Nuneaton Ford
Product Specialist - Nuneaton Ford

Product Specialist - Nuneaton Ford

Nuneaton Full-Time 20440 - 30660 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to expert for Ford products and ensure a stellar customer experience.
  • Company: Join Allen Motor Group, a leading Ford dealership focused on customer satisfaction.
  • Benefits: Enjoy 30 days holiday, discounts, life assurance, and a clear career path.
  • Why this job: Kickstart your automotive career with full training and a supportive team culture.
  • Qualifications: No experience needed; just bring your passion for cars and great communication skills.
  • Other info: We celebrate diversity and welcome applicants from all backgrounds.

The predicted salary is between 20440 - 30660 £ per year.

Join to apply for the Product Specialist – Nuneaton Ford role at Allen Motor Group.

Allen Motor Group are looking to recruit a motivated Product Specialist to join our Ford dealership in Nuneaton. This role is ideal for someone looking to start a successful career in automotive sales, with full training and support provided.

As a Product Specialist, your main focus will be guiding customers through the full sales process — from initial meet and greet, qualification and test drives, through to informing all new and used car options, overcoming objections, and helping customers confidently commit to a purchase. You will also handle follow‑up calls, maintain ongoing customer contact, and ensure every handover of new and used vehicles is professional and memorable.

You’ll quickly become knowledgeable about our Ford range as well as our used stock and new stock, enabling you to deliver strong product presentations and tailored recommendations that help close the sale.

This is a full‑time role working 40 hours per week over 5 days (Monday–Sunday). We offer a basic salary of £26,000 with an OTE of £28,400, and a clear career path progressing into a full Sales Executive position, supported directly by the Sales Manager.

Why Allen Motor Group?

  • 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
  • Fantastic discounts on MOT’s, services and parts
  • Life assurance benefit, at no cost to yourself
  • Discounted gym membership
  • Retailer discount portal with discounts from some of the UK’s biggest retailers
  • £500 refer a friend scheme
  • Full training and support to develop and progress your career with Allen Motor Group

Do I need experience?

No! Whilst we welcome applications from candidates with a background in the automotive industry, we understand that everyone started without experience at one point, so we relish applications for people looking to begin their automotive career with us.

The key attributes and skills we look for in candidates are:

  • Experience going above and beyond for customers.
  • A full UK manual driving licence.
  • An interest and passion for the automotive industry.
  • Fantastic communication skills with both colleagues and customers.
  • Previous experience with sales would be highly advantageous.
  • An ability to stay organised and maintain your own schedule.

Key Duties And Responsibilities

  • Promote the Allen Motor Group brand and all the benefits that a customer will experience.
  • Showcase a passion for the product and customer through the sharing of knowledge – in person, over the phone and virtually.
  • Provide an outstanding customer handover experience.
  • Carry out test drives.
  • Effectively manage an online diary system.

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

If you would like to be considered for this opportunity, please do apply now.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Sales and Business Development
  • Industries: Retail Motor Vehicles

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Product Specialist - Nuneaton Ford employer: Allen Motor Group

Allen Motor Group is an exceptional employer, offering a vibrant work culture at our Ford dealership in Nuneaton, where every team member is valued and encouraged to grow. With a competitive salary, extensive benefits including generous holiday entitlement, and a clear career progression path, we are dedicated to supporting our employees' development in the automotive industry. Join us to be part of a dynamic team that prioritises customer experience and fosters a passion for excellence.
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Contact Detail:

Allen Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Specialist - Nuneaton Ford

✨Tip Number 1

Familiarise yourself with Ford products and their features. Being knowledgeable about the latest models, technology, and specifications will help you stand out during interviews and demonstrate your passion for the automotive industry.

✨Tip Number 2

Practice your communication skills. Since this role involves interacting with customers, being able to convey information clearly and engagingly is crucial. Consider role-playing scenarios with friends or family to build your confidence.

✨Tip Number 3

Showcase your customer service experience. Even if you haven't worked in the automotive industry before, highlight any roles where you've gone above and beyond for customers. This will demonstrate your ability to provide an outstanding customer experience.

✨Tip Number 4

Prepare questions to ask during the interview. This shows your interest in the role and the company. Inquire about the training process, career progression opportunities, and how the team collaborates to enhance customer satisfaction.

We think you need these skills to ace Product Specialist - Nuneaton Ford

Customer Service Excellence
Strong Communication Skills
Sales Experience
Passion for the Automotive Industry
Organisational Skills
Full UK Manual Driving Licence
Interpersonal Skills
Ability to Promote Brand
Knowledge of Ford Products
Time Management
Problem-Solving Skills
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Product Specialist position. Tailor your application to highlight how your experiences align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, experiences, and any customer service or sales roles you've held. Use bullet points for clarity and focus on achievements that demonstrate your ability to go above and beyond for customers.

Write a Strong Cover Letter: In your cover letter, express your passion for the automotive industry and your enthusiasm for the role. Mention specific examples of how you have provided excellent customer service in the past and why you want to work for Allen Motor Group.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Allen Motor Group

✨Show Your Passion for the Automotive Industry

Make sure to express your genuine interest in cars and the automotive sector during the interview. Share any personal experiences or knowledge you have about Ford products, as this will demonstrate your enthusiasm and commitment to the role.

✨Highlight Your Customer Service Skills

Since the role focuses on providing an outstanding customer experience, be prepared to discuss examples of how you've gone above and beyond for customers in previous roles. This could include specific situations where you resolved issues or enhanced a customer's experience.

✨Demonstrate Strong Communication Abilities

Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions that assess your ability to interact with both customers and colleagues.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that evaluate how you would handle specific situations, such as a difficult customer or a scheduling conflict. Think through potential scenarios and how you would respond to showcase your problem-solving skills.

Product Specialist - Nuneaton Ford
Allen Motor Group
Location: Nuneaton
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