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- Tasks: Build strong customer relationships and achieve sales targets through calls.
- Company: Join Allen Motor Group, a supportive and inclusive workplace.
- Benefits: Enjoy 30 days holiday, discounts, life assurance, and career development.
- Why this job: Kickstart your career in sales with full training and support.
- Qualifications: No experience needed; just bring your passion for customer service.
- Other info: Flexible working hours with opportunities for growth and progression.
The predicted salary is between 30000 - 36000 £ per year.
Allen Motor Group are currently looking to employ a Telesales Operative for our Parts Plus Centre in Northampton, to be responsible for building and maintaining strong relationships with new and existing customers, whilst achieving allocated sales targets. The position is offered on a full-time permanent basis, Monday – Friday with 1 in 2 Saturday AM’s, with a basic salary of £30,750 and an OTE of £33,750 reporting to the Centre Manager.
In addition to a highly attractive basic salary and on target earnings, we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- Up to £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
No! Whilst we welcome applications from experienced sales executives, we understand that everyone started without experience, so we relish applications from people looking to begin their career with us. The key attributes and skills we look for in candidates are:
- Previous selling and influencing skills
- An ability to follow procedures, policies, and instructions.
- A passion for providing first class customer service
- Fantastic communication skills
As a Telesales Operative you will be responsible for and not limited to:
- Processing the required number of incoming and outgoing calls per day to achieve set KPI’s
- Accurately identifying parts to meet the customer sales requirement
- Ensuring the proper and accurate usage of all systems to search and order parts
- Providing the highest level of customer service at all times
- Ensuring all Parts Plus policies and procedures are followed
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
To be considered for this opportunity, please do apply now.
Telesales Operative - Northampton Parts Plus employer: Allen Motor Group
Contact Detail:
Allen Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Operative - Northampton Parts Plus
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Allen Motor Group. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your communication skills and how you can provide top-notch customer service, which is key for the Telesales Operative role.
✨Tip Number 3
Be ready to share your passion! Think about why you want to work in telesales and how you can build strong relationships with customers. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Telesales Operative - Northampton Parts Plus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Telesales Operative role. Highlight any previous sales or customer service experience, even if it's from a different industry. We want to see how you can bring your unique background to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a bit of personality!
Showcase Your Communication Skills: As a Telesales Operative, communication is key! Make sure your application is clear and concise. If you can convey your thoughts well in writing, it gives us a glimpse of how you'll interact with customers over the phone.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join Allen Motor Group!
How to prepare for a job interview at Allen Motor Group
✨Know Your Product
Before the interview, take some time to research Allen Motor Group and their Parts Plus Centre. Familiarise yourself with the types of parts they sell and the services they offer. This will not only show your interest in the role but also help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Telesales Operative, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common sales scenarios with a friend to get comfortable with the flow of conversation.
✨Demonstrate Customer Service Passion
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview to illustrate your commitment to putting customers first, which is crucial for this role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or sales targets. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
