At a Glance
- Tasks: Manage parts stock, assist customers, and ensure smooth operations in a dynamic environment.
- Company: Join Allen Motor Group, a friendly and inclusive automotive dealership.
- Benefits: Enjoy 30 days' holiday, discounts on services, and life assurance from day one.
- Other info: Great career growth opportunities in a supportive workplace.
- Why this job: Be part of a collaborative team and make a real impact on customer satisfaction.
- Qualifications: Customer service experience, strong communication skills, and IT proficiency.
The predicted salary is between 26550 - 32450 £ per year.
Ready to put your parts knowledge into action? Allen Motor Group is looking for a friendly, organised and customer-focused Parts Advisor to join our Ford, OMODA and Jaecoo dealership in Northampton. As a key member of our Aftersales team, you’ll play an important role in making sure the right parts are available at the right time. You’ll work closely with our Sales and Service teams, manufacturers and customers, helping everything run smoothly and ensuring our customers receive the service they deserve. If you enjoy working with people, have a good eye for detail and know your way around an automotive Parts department, we’d love to hear from you!
What will you be doing?
- Managing and maintaining the Parts stock room, ensuring stock levels are accurate and well controlled.
- Working closely with our Sales and Service teams to deliver a seamless customer experience.
- Acting as a key point of contact for parts-related queries from customers, colleagues and manufacturers.
- Coordinating the supply of parts across the site and making sure requirements are dealt with efficiently.
- Building positive relationships with customers and colleagues and providing a consistently high level of service.
Are you the person we're looking for?
- A people-focused team player who enjoys working collaboratively.
- Confident with telephone communication and comfortable speaking with customers and colleagues.
- Experienced in a customer-facing environment.
- Comfortable using IT systems and able to pick up new systems quickly.
- Organised, reliable and able to manage multiple priorities.
- Passionate about delivering a great customer experience.
Why join Allen Motor Group?
- 30 days' holiday, including bank holidays, with additional entitlement as your length of service increases.
- Fantastic discounts on MOTs, servicing and parts.
- Life assurance – we’ve got you covered from day one!
If you’re a Parts professional looking for your next opportunity and want to be part of a friendly, collaborative team, we’d love to hear from you. At Allen Motor Group, we believe every person matters. We’re committed to creating an inclusive workplace where everyone is respected, valued and encouraged to succeed.
Parts Advisor - Northampton employer: Allen Motor Group
Allen Motor Group is an excellent employer located in Basildon, offering a supportive work environment where team collaboration and career development are prioritised. With a competitive salary and benefits such as life assurance and discounts, employees can enjoy a rewarding work-life balance while contributing to efficient delivery services in a dynamic role.
