Divisional Service Manager - KIA, OMODA - Jaecoo & Chery - Milton Keynes
Divisional Service Manager - KIA, OMODA - Jaecoo & Chery - Milton Keynes

Divisional Service Manager - KIA, OMODA - Jaecoo & Chery - Milton Keynes

Milton Keynes Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Allen Motor Group

At a Glance

  • Tasks: Lead and support service teams, ensuring top-notch customer experiences.
  • Company: Join Allen Motor Group, a leader in automotive innovation and reliability.
  • Benefits: Enjoy competitive salary, bonuses, discounts, and 30 days holiday.
  • Why this job: Make a real impact in a dynamic environment with growth opportunities.
  • Qualifications: Proven experience as an automotive service manager and strong organisational skills.
  • Other info: Inclusive workplace that values every individual and encourages diverse applications.

The predicted salary is between 36000 - 60000 £ per year.

Allen Motor Group is currently looking to employ a Divisional Service Manager within our KIA, OMODA - Jaecoo & Chery division. This is a fantastic opportunity for an experienced service manager looking to take the next step into a divisional role representing an established leader in innovation and reliability with KIA and OMODA Jaecoo and Chery. The position is based at our state‑of‑the‑art KIA Centre in Milton Keynes and will require regular travel to all sites within the division.

Offered on a full‑time basis, Monday to Friday, with a basic salary of £45,000 and an OTE of £65,000, plus an over‑achievement bonus, a company vehicle and fuel.

Benefits
  • Fantastic discounts on MOTs, services and parts
  • 30 days holiday including bank holidays, plus additional holiday entitlement with length of service
  • Up to £1,000 refer‑a‑friend scheme
  • Life assurance benefit, at no cost to yourself
  • Discounted gym membership
  • Full training and support to develop your career within Allen Motor Group
Previous Experience & Skills
  • Strong previous experience as an automotive service manager
  • Able to work in a busy environment as part of a team
  • Proven track record of driving profitability within an automotive aftersales department
  • Fantastic organisational skills
  • Full UK driving licence
Key Duties and Responsibilities
  • Develop and maintain strong relationships with all the brands
  • Collaborate closely with the Head of Sales and Head of Brand to address and resolve any service‑related issues
  • Provide daily hands‑on support to Aftersales Managers
  • Monitor and enhance service upsell reporting to identify growth opportunities
  • Identify and implement best practices to enhance service quality, profitability and compliance

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. If you would like to be considered for this opportunity, please do apply now.

Job Details

  • Seniority level: Mid‑Senior level
  • Employment type: Full‑time
  • Job function: Other
  • Industries: Retail Motor Vehicles

Divisional Service Manager - KIA, OMODA - Jaecoo & Chery - Milton Keynes employer: Allen Motor Group

Allen Motor Group is an exceptional employer, offering a dynamic work environment at our state-of-the-art KIA Centre in Milton Keynes. With a strong focus on employee development, we provide comprehensive training and support, alongside attractive benefits such as generous holiday entitlement, discounts on services, and a rewarding bonus structure. Join us to be part of a collaborative team that values innovation and inclusivity, ensuring every individual has the opportunity to thrive in their career.
Allen Motor Group

Contact Detail:

Allen Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Divisional Service Manager - KIA, OMODA - Jaecoo & Chery - Milton Keynes

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Allen Motor Group. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for the interview by researching KIA, OMODA, Jaecoo, and Chery. Show us you’re not just another candidate; demonstrate your passion for the brands and how you can contribute to their success.

✨Tip Number 3

Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your experiences and how they’ve shaped your management style.

✨Tip Number 4

Follow up after your interview with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’re the perfect fit!

We think you need these skills to ace Divisional Service Manager - KIA, OMODA - Jaecoo & Chery - Milton Keynes

Automotive Service Management
Team Collaboration
Profitability Analysis
Organisational Skills
Customer Relationship Management
Service Quality Enhancement
Compliance Monitoring
Problem-Solving Skills
Hands-on Support
Sales Collaboration
Growth Opportunity Identification
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Divisional Service Manager role. Highlight your experience in automotive service management and any achievements that showcase your ability to drive profitability and enhance service quality.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Allen Motor Group. Mention your passion for the automotive industry and how you can contribute to the KIA, OMODA, Jaecoo, and Chery brands.

Showcase Your Organisational Skills: Since fantastic organisational skills are key for this position, make sure to provide examples in your application. Whether it's managing a busy team or implementing best practices, let us know how you've excelled in these areas.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Allen Motor Group

✨Know Your Brands Inside Out

Before the interview, make sure you research KIA, OMODA, Jaecoo, and Chery thoroughly. Understand their latest models, innovations, and market positioning. This knowledge will help you demonstrate your passion for the brands and show that you're ready to represent them effectively.

✨Showcase Your Leadership Skills

As a Divisional Service Manager, you'll need to lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to drive profitability and enhance service quality. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle service-related issues. Think of specific scenarios where you've had to collaborate with sales or resolve customer complaints. Be ready to explain your thought process and the outcomes of your actions.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future plans for the brands or how they measure success in the service department. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.

Divisional Service Manager - KIA, OMODA - Jaecoo & Chery - Milton Keynes
Allen Motor Group
Location: Milton Keynes
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