Customer‐Focused Aftersales Advisor – Milton Keynes
Customer‐Focused Aftersales Advisor – Milton Keynes

Customer‐Focused Aftersales Advisor – Milton Keynes

Milton Keynes Full-Time 30000 - 34000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers by addressing queries and booking vehicle work.
  • Company: A leading UK motor vehicle retailer with a focus on customer service.
  • Benefits: Earn up to £34,000 with 30 days holiday and life assurance.
  • Why this job: Join a supportive team and grow your career in the automotive industry.
  • Qualifications: Strong customer experience skills and a passion for helping others.
  • Other info: Full-time permanent role with great opportunities for progression.

The predicted salary is between 30000 - 34000 £ per year.

A UK-based motor vehicle retailer is seeking an Aftersales Advisor for their OMODA & Jaecoo dealership in Milton Keynes. In this role, you will utilize your customer experience skills to keep clients informed about their vehicles, addressing queries and booking necessary work.

The position offers a full-time permanent contract with a basic salary of £30,000, plus potential earnings up to £34,000 with additional benefits including 30 days holiday and life assurance. Join a supportive team focused on career progression.

Customer‐Focused Aftersales Advisor – Milton Keynes employer: Allen Motor Group

As a leading UK motor vehicle retailer, we pride ourselves on fostering a supportive and dynamic work environment in Milton Keynes. Our commitment to employee growth is reflected in our focus on career progression, alongside competitive benefits such as 30 days of holiday and life assurance, making us an excellent employer for those seeking a rewarding career in customer service.
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Contact Detail:

Allen Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer‐Focused Aftersales Advisor – Milton Keynes

Tip Number 1

Network like a pro! Reach out to people in the automotive industry, especially those working at OMODA & Jaecoo. A friendly chat can open doors and give you insider info about the role.

Tip Number 2

Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations with clients, as this will show your problem-solving skills and customer focus.

Tip Number 3

Show your passion for cars! Whether it's sharing your knowledge about the latest models or discussing your favourite features, let your enthusiasm shine through during conversations.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the team at Milton Keynes.

We think you need these skills to ace Customer‐Focused Aftersales Advisor – Milton Keynes

Customer Experience Skills
Communication Skills
Problem-Solving Skills
Organisational Skills
Attention to Detail
Time Management
Interpersonal Skills
Booking Management

Some tips for your application 🫡

Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your skills!

Tailor Your CV: Don’t just send out the same CV for every job. We love it when applicants tailor their CVs to match the job description. Use keywords from the listing to show us you’re a perfect fit for the Aftersales Advisor role.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this position and how your background makes you the ideal candidate. Keep it friendly and professional – we want to get to know you!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Allen Motor Group

Know Your Stuff

Before the interview, make sure you research the OMODA & Jaecoo brands thoroughly. Understand their values, products, and customer service approach. This will help you demonstrate your genuine interest in the role and show that you're ready to engage with customers effectively.

Showcase Your Customer Skills

Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a client. This will highlight your ability to keep clients informed and satisfied, which is crucial for the Aftersales Advisor role.

Practice Common Questions

Anticipate questions related to aftersales processes and customer interactions. Practise your responses to questions like 'How would you handle a dissatisfied customer?' or 'What steps do you take to ensure effective communication?' This will help you feel more confident during the interview.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, career progression opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.

Customer‐Focused Aftersales Advisor – Milton Keynes
Allen Motor Group
Location: Milton Keynes
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  • Customer‐Focused Aftersales Advisor – Milton Keynes

    Milton Keynes
    Full-Time
    30000 - 34000 £ / year (est.)
  • A

    Allen Motor Group

    50-100
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