Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic service department, focusing on profits and customer satisfaction.
- Company: Join Allen Motor Group, a leading Ford dealership in Uxbridge.
- Benefits: Earn up to £50,000 with bonuses, 30 days holiday, and fantastic discounts.
- Other info: Inclusive workplace that values every individual and offers career progression.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience as an automotive service manager and strong organisational skills required.
The predicted salary is between 40000 - 40000 £ per year.
Allen Motor Group are currently looking to employ an Aftersales Manager to join our Ford dealership in Uxbridge. You will be responsible for managing a dynamic and fast paced service department, focusing on performance in both profits and customer satisfaction. This position is offered on a full-time permanent basis with a basic salary of up to £40,000 with an OTE of £50,000, a company provided vehicle. This position reports to the General Manager.
Why Allen Motor Group? In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- Up to £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
Previous Experience
To be considered for this position will you have strong previous experience as an automotive service/aftersales manager ideally from a franchised dealership. We also look for the following skills and experience:
- Able to work in a busy environment as part of a team
- Fantastic organisational skills
- Full UK driving licence
- An ability to overcome customer issues
- Knowledge of warranty procedures is advantageous
Key Duties And Responsibilities
- Ensure the achievement of KPI’s for all service department members
- Maintaining an understanding of all relevant consumer and local market influences
- Engage the aftersales team to deliver commercial result and exceptional customer service
- Drive the performance of the workshop team to maximise efficiency
- Develop the skills and career progression of current and new team members
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. If you would like to be considered for this opportunity, please do apply now.
Aftersales Manager - Uxbridge Ford in London employer: Allen Motor Group
Contact Detail:
Allen Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager - Uxbridge Ford in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Allen Motor Group. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching Allen Motor Group and their values. Show us that you understand their focus on customer satisfaction and performance. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence when discussing your previous experience as an Aftersales Manager.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your enthusiasm for the role.
We think you need these skills to ace Aftersales Manager - Uxbridge Ford in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your previous experience in automotive service management and any specific achievements that demonstrate your ability to drive performance and customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Allen Motor Group. Mention your organisational skills and how you can engage the aftersales team to deliver exceptional results.
Showcase Relevant Skills: Don’t forget to showcase your skills that align with the job description, like your ability to work in a busy environment and overcome customer issues. This will help us see how you can contribute to our dynamic service department.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team at Allen Motor Group!
How to prepare for a job interview at Allen Motor Group
✨Know Your Numbers
Before heading into the interview, brush up on key performance indicators (KPIs) relevant to the aftersales department. Be ready to discuss how you've achieved or exceeded these in your previous roles, as this will show your understanding of what drives success in a fast-paced service environment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer issues in the past. Highlight your ability to turn a negative experience into a positive one, as customer satisfaction is crucial for the role. This will demonstrate your commitment to exceptional service and your problem-solving skills.
✨Team Dynamics Matter
Since you'll be managing a team, think about how you can engage and motivate your staff. Be ready to share your strategies for developing team members and driving performance. This shows that you’re not just focused on profits but also on nurturing talent within the team.
✨Understand the Market
Familiarise yourself with the local market influences affecting the automotive industry, especially in Uxbridge. Being able to discuss these factors during your interview will demonstrate your proactive approach and understanding of the business landscape, which is essential for making informed decisions.