At a Glance
- Tasks: Coordinate parts supply and deliver excellent customer service at our Ford dealership.
- Company: Join Allen Motor Group, a supportive and inclusive automotive team.
- Benefits: Earn up to £34,000 with 30 days holiday and fantastic discounts.
- Other info: Full training provided to help you succeed and progress.
- Why this job: Be part of a collaborative environment and grow your career in the automotive industry.
- Qualifications: Experience in a parts role and strong customer service skills required.
The predicted salary is between 32000 - 34000 £ per year.
Allen Motor Group are currently looking to employ a Parts Advisor to support our Ford dealership in Crayford. In this role you’ll be coordinating the supply of Parts within the site, providing fantastic customer service and working closely with both our sales and service teams so a collaborative approach is essential. The position is offered on a full-time permanent basis, Monday – Friday (8am-5.30pm) with 1 in 3 Saturdays (8am-12.30pm), paying up to £32,000 with an OTE of £34,000 and will report to the Aftersales Manager.
Why Allen Motor Group
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, from day one!
- Full training and support to develop and progress your career with Allen Motor Group
Required Skills & Experience
- Experience in a parts role within either a franchised automotive dealership or parts department
- People focused and a collaborative team player
- Excellent telephone skills
- Customer facing experience and proficient in IT systems
Key Responsibilities and Duties
- Ensuring the parts stock room is well maintained and stock levels managed
- Maximising profitability and efficiency of the Parts department
- Co-ordinating with the Sales/Service departments to give the best customer experience
- Work with the manufacturers, colleagues, and customers to be their first contact regarding any parts related queries
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. To be considered for this opportunity please apply now.
Parts Advisor - Ford Crayford in Dartford employer: Allen Motor Group
Allen Motor Group is an exceptional employer, offering a supportive and collaborative work environment at our Ford dealership in Crayford. With competitive salaries, generous holiday allowances, and comprehensive training programmes, we prioritise employee growth and well-being, ensuring that every team member feels valued and empowered to succeed. Join us to be part of a dynamic team where your contributions truly matter and where you can enjoy fantastic benefits, including discounts on services and life assurance from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Ford Crayford in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Allen Motor Group. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Ford parts and customer service best practices. We want you to shine, so practice answering common interview questions and think about how your experience aligns with the role.
✨Tip Number 3
Show off your collaborative spirit! During interviews, share examples of how you've worked well in teams before. Allen Motor Group values teamwork, so let them know you're all about that synergy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Allen Motor Group family.
We think you need these skills to ace Parts Advisor - Ford Crayford in Dartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in parts roles, especially within automotive dealerships. We want to see how your skills align with the Parts Advisor position, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and teamwork. Let us know why you’re excited about joining Allen Motor Group and how you can contribute to our success.
Showcase Your IT Skills:Since proficiency in IT systems is key for this role, mention any relevant software or tools you’ve used in previous jobs. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Allen Motor Group
✨Know Your Parts
Familiarise yourself with the parts and services offered by Ford. Being able to discuss specific parts, their functions, and how they relate to customer needs will show your expertise and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you resolved issues or went above and beyond for a customer, as this is crucial for a Parts Advisor.
✨Collaborate Like a Pro
Since teamwork is key in this role, be ready to discuss how you've worked effectively with sales and service teams in the past. Highlight any experiences where collaboration led to improved outcomes or customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership's operations, team dynamics, and future goals. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
