At a Glance
- Tasks: Support the smooth running of our service operation with top-notch admin skills.
- Company: Join Allen Motor Group, a leading automotive dealership in Coventry.
- Benefits: Enjoy 30 days holiday, discounts, life assurance, and gym membership.
- Other info: Flexible hours with a friendly team and great career progression opportunities.
- Why this job: Kickstart your automotive career with full training and support.
- Qualifications: No experience needed; just bring your organisational skills and customer service attitude.
The predicted salary is between 31500 - 38500 £ per year.
Allen Motor Group are currently looking to employ a Service Administrator to join our OMODA dealership in Coventry. To support in ensuring the smooth and efficient running of the Service operation through providing efficient administration, with an emphasis on a high level of customer care. This is a full-time permanent position, Monday – Friday with Saturday’s AM on a Rota Basis, 1 in 3, a basic salary of £30,620.42 reporting to the Aftersales Manager.
Why Allen Motor Group? In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- Discounted gym membership
- Full training and support to develop and progress your career with Allen Motor Group
Do I need experience? No! Whilst we welcome applications from those with a background in an automotive service role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us.
The key attributes and skills we look for in candidates are:
- Excellent organisational and administrative skills
- A full UK driving licence
- Great attention to detail
- A background in customer service
- Experience using computer software systems
Key Responsibilities and Duties: As a service administrator you will be expected to be the face and voice of the whole customer experience from the minute a booking is made to when the customer returns to collect their vehicle. After relevant training and ongoing support, you will be expected to:
- Advise and assist customers using the company systems and resource to ensure complete customer satisfaction.
- Ensure all recorded information is accurate and stored correctly.
- Carry out administrative tasks linked to the running of the service operation.
- Ensure adherence to all GDPR guidelines.
- Ensure quotes and charges are recorded accurately and invoices are produced/paid in-line with AMG guidelines.
Service Administrator - Coventry OMODA employer: Allen Motor Group
Allen Motor Group is an excellent employer located in Basildon, offering a supportive work environment where team collaboration and career development are prioritised. With a competitive salary and benefits such as life assurance and discounts, employees can enjoy a rewarding work-life balance while contributing to efficient delivery services in a dynamic role.