As an Apprentice aftersales advisor you will be expected to be the face and voice of the whole customer experience from the minute a booking is made to when the customer returns to collect their vehicle. After relevant training and ongoing support, you will be expected to:
- Provide exceptional customer service
- Ensuring all recorded information is accurate and stored correctly
- Achieving set performance targets by upselling products
- Ensuring adherence to all GDPR guidelines
- Booking vehicles into the workshop
Allen Motor Group was formed in recent years by Allen Ford Ltd's acquisition of Essex Auto Group, Slough Motor Company and Delgarth Motor Group. Our network of over 35 locations stretches across the south of England from Bath in the west, through the Midlands, Berkshire and London, to Kent and Essex.
We proudly sell and service Ford, KIA, KIA PBV, Maxus, OMODA, Jaecoo and Chery
- Excellent organisational and administrative skills
- Great attention to detail
- A background in customer service
- Experience using computer software systems
Allen Motor Group are currently looking to employ an Apprentice Aftersales Advisor to join our Kia dealership in Brentwood. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have. This is a full-time position offered on a 3 year Apprenticeship Agreement, Monday - Friday, 40 hours per week with a basic salary of £16,640 - £26,436.80, reporting to the Aftersales Manager.
Why Allen Motor Group?
In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT's, services and parts
- Life assurance benefit, at no cost to yourself
- £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
Do I need experience?
Do I need experience?
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Apprentice aftersales advisor in Brentwood employer: Allen Motor Group
Allen Motor Group is an exceptional employer, offering a vibrant work culture at our Omoda dealership in Northampton where customer passion drives everything we do. With a competitive salary, uncapped commission, and comprehensive training, we empower our Sales Advisors to thrive and grow within the automotive industry, all while enjoying generous benefits like a company car and additional holiday entitlement. Join us to be part of a team that values every individual and fosters career development in a supportive environment.
