Aftersales Advisor - Brentwood Kia

Aftersales Advisor – Brentwood Kia

Join Allen Motor Group’s Kia dealership in Brentwood and use your fantastic customer experience skills to keep customers informed and consulted on their vehicles, answering any questions or queries they may have.

But don\’t just take our word for it – see what Ash, one of our Aftersales Advisors, has to say about the job: https://youtu.be/YZZ5ddKnMjI

Key Responsibilities

• Updating customers on vehicle status and any required work.
• Ensuring all recorded information is accurate and stored correctly.
• Booking vehicles into the workshop.
• Achieving set performance targets by upselling products.
• Ensuring adherence to all GDPR guidelines.

About the Role

This position is a full‑time permanent role, 46.33 hour week Monday–Friday and one in three Saturdays, with a basic salary of £28,000 and an OTE of £33,000. The role reports to the Aftersales Manager.

Experience Required

No prior experience is required. We welcome candidates with an automotive aftersales or customer service background, and we encourage those looking to start a career in this field.

Qualifications & Attributes

• Excellent organisational and administrative skills.
• Full UK driving licence.
• Great attention to detail.
• Background in customer service is highly advantageous.
• Experience using computer software systems.

Benefits & Salary

Competitive basic salary, commission, and target‑related bonus, plus:

• 30 days holiday plus bank holidays, with additional entitlement increasing with length of service.
• Discounts on MOTs, services, and parts.
• Life assurance benefit at no cost.
• Discounted gym membership.
• Retailer discount portal.
• £1,000 refer‑a‑friend scheme.
• Full training and support to develop and progress your career.

Why Allen Motor Group?

We drive an inclusive workplace, respecting and encouraging applications from every background. Join a team where every person matters.

How to Apply

To be considered, please apply now.

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Other