At a Glance
- Tasks: Coordinate parts supply, deliver excellent customer service, and collaborate with sales and service teams.
- Company: Join Allen Motor Group, a dynamic automotive dealership in Milton Keynes.
- Benefits: Enjoy 30 days holiday, discounts, life assurance, and career development support.
- Other info: Inclusive workplace that welcomes applicants from all backgrounds.
- Why this job: Be part of a team that values collaboration and customer satisfaction in the automotive industry.
- Qualifications: Experience in a parts role and strong communication skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
Allen Motor Group are currently looking to employ a Parts Advisor to support our KIA dealership in Milton Keynes. In this role you’ll be coordinating the supply of Parts within the site, providing fantastic customer service and working closely with both our sales and service teams so a collaborative approach is essential. The role is offered on a full-time 12 month fixed term contract, Monday – Friday (8am-5.30pm) with 1 in 3 Saturdays (8am-12.00pm), paying £30,000 with an OTE of £34,000 and will report to the Aftersales Manager.
Benefits:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOTs, services and parts
- Life assurance benefit, from day one!
- Full training and support to develop and progress your career with Allen Motor Group
Required Skills & Experience:
- Experience in a parts role within either a franchised automotive dealership or parts department
- People focused and a collaborative team player
- Excellent telephone skills
- Customer facing experience and proficient in IT systems
Key Responsibilities and Duties:
- Ensuring the parts stock room is well maintained and stock levels managed
- Maximising profitability and efficiency of the Parts department
- Co-ordinating with the Sales/Service departments to give the best customer experience
- Work with the manufacturers, colleagues, and customers to be their first contact regarding any parts related queries
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. To be considered for this opportunity please apply now.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Milton Keynes KIA 12 Month FTC in Bletchley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Allen Motor Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Allen Motor Group!
We think you need these skills to ace Parts Advisor - Milton Keynes KIA 12 Month FTC in Bletchley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Allen Motor Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Allen Motor Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Allen Motor Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Allen Motor Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
