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- Tasks: Support customers with vehicle queries and ensure accurate service updates.
- Company: Join Allen Motor Group, a leading KIA dealership in Milton Keynes.
- Benefits: Enjoy a competitive salary, bonuses, 30 days holiday, and fantastic discounts.
- Why this job: Kickstart your automotive career with full training and growth opportunities.
- Qualifications: No experience needed; just bring your customer service skills and a driving licence.
- Other info: Inclusive workplace that values every individual and their unique background.
The predicted salary is between 24000 - 36000 £ per year.
Allen Motor Group are currently looking to employ an Aftersales Advisor to join our KIA dealership in Milton Keynes. Using your fantastic customer experience skills, you will keep the customer informed and consult on their vehicles' servicing, answering any questions or queries they may have.
As an Aftersales Advisor you’ll have some key tasks and activities within your area of responsibility:
- Updating customers on their vehicle and any potential work that needs to be done
- Ensuring all recorded information is accurate and stored correctly
- Booking vehicles into the workshop
- Achieving set performance targets by upselling products
- Ensuring adherence to all GDPR guidelines
This position is offered on a Full-time permanent basis, 46.33 hour working week Monday – Friday & 1 in 3 Saturdays, £30,000 basic salary and an OTE of £36,000 reporting to the Aftersales Manager.
Do I need experience? No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us.
The key attributes and skills we look for in candidates are:
- Excellent organisational and administrative skills
- A full UK driving licence
- Great attention to detail
- A background in customer service would be highly advantageous
- Experience using computer software systems
Why Allen Motor Group? In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. To be considered for this opportunity please apply now.
Aftersales Advisor - Milton Keynes KIA in Bletchley employer: Allen Motor Group
Contact Detail:
Allen Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Advisor - Milton Keynes KIA in Bletchley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Allen Motor Group and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service skills and how they relate to the Aftersales Advisor role.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm for the automotive industry shine through. Share any relevant experiences, even if they're not directly related to aftersales, to demonstrate your passion for customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows your professionalism.
We think you need these skills to ace Aftersales Advisor - Milton Keynes KIA in Bletchley
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight your fantastic customer experience skills in your application. We want to see how you can keep customers informed and engaged, just like you would in the Aftersales Advisor role.
Be Organised and Detail-Oriented: Since this role requires excellent organisational and administrative skills, don’t forget to mention any relevant experiences that showcase your attention to detail. We love candidates who can keep everything in order!
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing, like 'updating customers' and 'booking vehicles', to show us you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our awesome team at Allen Motor Group!
How to prepare for a job interview at Allen Motor Group
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of an Aftersales Advisor. Familiarise yourself with the key tasks mentioned in the job description, like updating customers and booking vehicles. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role heavily relies on customer experience, think of examples from your past where you've excelled in customer service. Whether it's resolving a complaint or providing excellent support, be ready to share these stories to highlight your skills.
✨Be Organised and Detail-Oriented
The job requires excellent organisational skills and attention to detail. During the interview, mention any experiences where you've had to manage multiple tasks or ensure accuracy in your work. This will demonstrate that you possess the necessary attributes for the role.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
