At a Glance
- Tasks: Make sales calls, order car parts, and provide top-notch customer service.
- Company: Leading automotive group in Basildon with a focus on customer relationships.
- Benefits: Competitive salary and a range of employee benefits.
- Why this job: Kickstart your career in a dynamic environment with no prior experience needed.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive group in Basildon is seeking a Telesales Operative to build and maintain customer relationships.
Responsibilities include:
- Handling sales calls
- Ordering parts
- Delivering excellent customer service
No prior experience is necessary, but strong communication skills and a passion for customer service are essential.
This is a full-time position, offering a competitive salary and numerous employee benefits.
Telesales Pro — Car Parts & Customer Service (Entry Level) in Basildon employer: Allen Motor Group
Contact Detail:
Allen Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Pro — Car Parts & Customer Service (Entry Level) in Basildon
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships over the phone, try role-playing with a friend or family member. This will help you feel more confident when handling sales calls.
✨Tip Number 3
Be ready to showcase your passion for customer service! Think of examples from your past experiences where you went above and beyond for someone. Even if it’s not work-related, showing your enthusiasm can really make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for your interview and land that telesales role. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Telesales Pro — Car Parts & Customer Service (Entry Level) in Basildon
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences, even if they're not work-related, that highlight your communication skills and enthusiasm for providing great service.
Tailor Your Application: Make sure to customise your CV and cover letter for the Telesales Pro role. Use keywords from the job description to show that you understand what we're looking for and how you fit into our team.
Keep It Clear and Concise: We appreciate straightforward applications! Keep your writing clear and to the point. Avoid jargon and make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Allen Motor Group
✨Know Your Stuff
Familiarise yourself with the automotive industry, especially car parts. Even if you don’t have prior experience, showing that you’ve done your homework will impress the interviewer and demonstrate your enthusiasm for the role.
✨Practice Your Pitch
Since this is a telesales position, practice how you would introduce yourself and handle common customer queries. Role-playing with a friend can help you feel more confident and articulate during the actual interview.
✨Showcase Your Communication Skills
Strong communication is key in this role. Be prepared to discuss examples of how you've effectively communicated in past situations, whether in school, work, or even volunteer roles. This will highlight your ability to build relationships with customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.