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For Companies At a Glance
- Tasks: Communicate with customers about vehicle servicing and ensure excellent service.
- Company: Reputable automotive group with a strong presence in North Benfleet.
- Benefits: Competitive salary, bonuses, holidays, discounts, and life assurance.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Customer service experience and a full UK driving license required.
- Other info: Full training provided with opportunities for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
A reputable automotive group in North Benfleet is seeking an Aftersales Advisor to join their Ford dealership. The role focuses on customer communication about vehicle servicing, necessitating excellent organizational skills and a full UK driving license. Ideal candidates will have a background in customer service, with full training provided.
The position offers a competitive salary of £30,000 and OTE of £36,000, along with extensive benefits including holidays, discounts, and life assurance.
Aftersales Advisor – Training, Bonus & Benefits employer: Allen Motor Group
Contact Detail:
Allen Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Advisor – Training, Bonus & Benefits
✨Tip Number 1
Make sure you know the ins and outs of the automotive industry, especially when it comes to aftersales. Brush up on your customer service skills and be ready to showcase how you can enhance customer communication about vehicle servicing.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or family. Focus on common questions related to customer service and how you would handle specific scenarios in the role of an Aftersales Advisor.
✨Tip Number 3
Network like a pro! Connect with people in the automotive industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the dealership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to learn and grow in their careers.
We think you need these skills to ace Aftersales Advisor – Training, Bonus & Benefits
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve handled customer interactions and resolved issues, as this is key for the Aftersales Advisor role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who put in the effort!
Be Organised: Since the role requires excellent organisational skills, make sure your application is well-structured and easy to read. A tidy application reflects your ability to stay organised in the workplace, which is something we value highly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Allen Motor Group
✨Know Your Stuff
Make sure you brush up on the basics of vehicle servicing and the specific services offered by the Ford dealership. Familiarise yourself with common customer queries and how to address them effectively. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Customer Service Skills
Since the role is all about customer communication, prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you resolved issues or went above and beyond for a customer. This will demonstrate your capability and fit for the position.
✨Organisational Skills are Key
As an Aftersales Advisor, you'll need to juggle multiple tasks. Be ready to discuss how you manage your time and stay organised. You could mention tools or methods you use to keep track of appointments and customer follow-ups, which will highlight your suitability for the role.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
