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For Companies At a Glance
- Tasks: Support Oracle Fusion HCM and payroll system, advising on best practices.
- Company: Join a London Borough committed to effective public service.
- Benefits: Enjoy a competitive salary and local government pension scheme.
- Why this job: Be the go-to expert for Oracle Fusion, influencing strategy and making an impact.
- Qualifications: Significant experience with Oracle Fusion & MS SQL required.
- Other info: Initially a remote position with opportunities for Agile development.
The predicted salary is between 47000 - 51522 £ per year.
Allen Lane are supporting a London Borough in their search for a system support analyst on a permanent basis. In this role you will support the Oracle Fusion HCM and payroll system. Engaging with key business areas advising on best practices and working with the support partner to deal with incidents and system changes. Please note that this is initially a remote position.
As a System Support Analyst you will:
- Act as the SME on Oracle Fusion ensuring the council obtain the best value from the product.
- To advise and guide senior management and users in the application of Oracle Fusion functionality, including regular updates, to direct and influence strategy, system use and adoption.
- To ensure that the advice and guidance from 3rd party suppliers in relation to specific Oracle Fusion modules is understood, verified and adopted to meet Council business requirements and budgets.
- To operate as the Oracle Fusion technical lead for related projects and changes for a specific module/s. Coordinate with internal teams and external vendors to ensure system project deliverables are met.
- To design and configure a specific Oracle Fusion module/s in the live environment.
- To engage in Agile development practices and meetings as well as good test and release practice for the continual development of Oracle Fusion
- Undertake system integration testing, support UAT processes and functional representatives in the completion of testing.
- Create and deploy reports using OBIE, MS SQL and other reporting tools.
Key Skills required
As a System Support Analyst you will:
- Ensure that all requests for support are dealt with according to set standards and procedures.
- Have significant experience with Oracle Fusion & MS SQL
- Draft and maintain procedures and documentation for applications support.
- Manage application enhancements to improve business performance.
- Advises on application security, licensing, upgrades, backups, and disaster recovery needs.
- Ensure that service delivery meets agreed service levels.
- Negotiate service level requirements and agreed service levels with users.
- Diagnose service delivery problems and initiates actions to maintain or improve levels of service.
- Establish and maintain operational methods
What you get in return
A salary between £47,000 – £51,522 plus a range of benefits including the local government pension scheme
System Support Analyst employer: Allen Lane
Contact Detail:
Allen Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Support Analyst
✨Tip Number 1
Familiarize yourself with Oracle Fusion HCM and payroll systems. Understanding the functionalities and best practices will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Engage with online communities or forums related to Oracle Fusion. Networking with professionals in the field can provide insights into the latest trends and challenges, which you can discuss during your application process.
✨Tip Number 3
Prepare to showcase your experience with MS SQL and reporting tools like OBIE. Be ready to discuss specific projects where you've utilized these skills effectively, as they are crucial for the role.
✨Tip Number 4
Understand Agile development practices, as this role involves engaging in Agile meetings. Being able to speak about your experience with Agile methodologies will set you apart from other candidates.
We think you need these skills to ace System Support Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the System Support Analyst position. Understand the key responsibilities and required skills, especially regarding Oracle Fusion and MS SQL.
Tailor Your CV: Customize your CV to highlight your experience with Oracle Fusion and any relevant technical skills. Include specific examples of how you've supported similar systems or projects in the past.
Craft a Compelling Cover Letter: Write a cover letter that addresses how your background aligns with the role. Mention your experience in advising senior management and your familiarity with Agile practices, as these are crucial for the position.
Highlight Problem-Solving Skills: In your application, emphasize your ability to diagnose service delivery problems and your experience in managing application enhancements. This will demonstrate your capability to meet the council's business requirements.
How to prepare for a job interview at Allen Lane
✨Show Your Expertise in Oracle Fusion
Make sure to highlight your experience with Oracle Fusion during the interview. Be prepared to discuss specific modules you've worked with and how you've helped organizations maximize their use of the system.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved service delivery problems in the past. This will show your ability to maintain or improve service levels, which is crucial for this role.
✨Understand Agile Development Practices
Since the role involves engaging in Agile practices, familiarize yourself with Agile methodologies. Be ready to discuss how you've applied these practices in previous projects and how they can benefit the council's system development.
✨Prepare for Technical Questions
Expect technical questions related to MS SQL and reporting tools like OBIE. Brush up on your knowledge and be ready to explain how you've used these tools to create and deploy reports effectively.
