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- Tasks: Lead HR operations, enhance staff experience, and manage onboarding processes.
- Company: Join a national charity dedicated to ending homelessness and supporting those in need.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team environment.
- Why this job: Make a real impact in a growing organisation while shaping its culture and operations.
- Qualifications: Experience in HR, preferably in the charity sector, and CIPD qualification are essential.
- Other info: Exciting opportunity to grow with a small team and influence positive change.
The predicted salary is between 43000 - 43000 £ per year.
Are you an experienced senior people professional with experience in operations and projects? Would you like to work for a well-known national charity on a permanent basis?
I am working exclusively with a national homeless charity on a permanent People and Operations Manager role, paying £43,000 per annum. The charity’s aim is to end homelessness and ensure everyone has a place to call home. They do this through providing grants to individuals and organisations working with people experiencing homelessness, supporting frontline workers across the UK, and advocating for change.
The organisation is based in Holborn and offers hybrid and flexible working to all staff, going into their central London office 1-2 days per week. The charity currently has around 25 employees, but is looking to grow over the next couple of years, so it is an exciting time to join the charity. You will report to the Chief of Staff, who is friendly and supportive.
The purpose of this People Operations Manager role is to shape the charity’s internal systems, culture and operations. Some of the key responsibilities of the job include:
- Acting as a trusted HR generalist for all people-related matters, including policies, performance management, employee relations, benefits and compliance.
- Supporting the design and implementation of a people plan that enhances staff experience, wellbeing and culture across the employee lifecycle.
- Coordinating hiring processes and leading onboarding and induction, collaborating closely with hiring managers and external partners.
- Managing the learning and development platform, sourcing and booking training sessions and preparing reporting data for the leadership team and Board.
- Promoting a culture of equity, inclusion and belonging by supporting initiatives and embedding inclusive practices in policies and operations.
- Managing the day-to-day operations across key back-office functions including IT systems, insurance, facilities, procurement and supplier relationships.
- Leading on governance administration, including preparing for trustee meetings, managing the board portal, maintaining statutory records and liaising with regulators.
This is a fantastic opportunity for an experienced people-focused professional with a track record of being the focal point for all people operations and projects within a small organisation. It would be beneficial to have experience working in the charity sector previously, along with being CIPD qualified.
The People Operations Manager role requires someone who can build excellent relationships and be a solution-focused HR professional. The post holder will need to work independently at times and be able to negotiate and influence others when required.
The interview process will consist of a 2-stage interview process with the second stage being held at their office in Holborn. For more information on this exciting permanent role, please get in touch.
People Operations Manager employer: Allen Lane
Contact Detail:
Allen Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Manager
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding their approach to ending homelessness will help you align your answers during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Network with current or former employees of the charity. This can provide you with insider knowledge about the organisational culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your skills in HR operations and project management. Tailoring these examples to reflect the charity sector will make your case even stronger.
✨Tip Number 4
Research common challenges faced by charities in people operations. Being able to discuss these challenges and propose solutions during your interview will highlight your proactive approach and understanding of the sector.
We think you need these skills to ace People Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in people operations and project management. Emphasise any previous roles in the charity sector and showcase your CIPD qualifications.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for ending homelessness and aligns with the charity's mission. Discuss how your skills can contribute to enhancing staff experience and promoting a culture of equity and inclusion.
Highlight Relevant Achievements: In both your CV and cover letter, include specific examples of past achievements in HR management, such as successful onboarding processes or initiatives that improved employee wellbeing and culture.
Prepare for Interviews: Research common interview questions for HR roles and prepare thoughtful responses. Be ready to discuss how you would approach the responsibilities outlined in the job description, particularly around governance administration and managing learning and development.
How to prepare for a job interview at Allen Lane
✨Understand the Charity's Mission
Before your interview, make sure you thoroughly understand the charity's mission to end homelessness. Familiarise yourself with their projects and initiatives, as this will show your genuine interest in their work and how you can contribute to their goals.
✨Prepare for People Operations Questions
Expect questions related to HR policies, performance management, and employee relations. Be ready to discuss your previous experiences and how they align with the responsibilities of the People Operations Manager role, particularly in a charity setting.
✨Showcase Your Relationship-Building Skills
As the role requires building excellent relationships, prepare examples of how you've successfully collaborated with teams or stakeholders in the past. Highlight your ability to negotiate and influence others, which is crucial for this position.
✨Demonstrate Your Commitment to Inclusion
The charity values equity, inclusion, and belonging. Be prepared to discuss how you've promoted these values in your previous roles. Share specific initiatives you've led or participated in that fostered an inclusive workplace culture.
