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- Tasks: Manage and secure IT infrastructure, ensuring minimal downtime and optimal user performance.
- Company: Join a well-established membership body in the heart of London.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be part of a team that values innovation and collaboration while making a real impact.
- Qualifications: Degree level education and relevant certifications required; experience in managing technical teams is essential.
- Other info: Ideal for tech-savvy individuals looking to advance their careers in a supportive setting.
The predicted salary is between 43200 - 72000 £ per year.
Our client, an established membership body, are looking to recruit a Network and Infrastructure Manager. Main duties will be to maintain, secure & develop the IT infrastructure, to ensure the continued provision of secure network, cloud & remote resources required across the organisation with minimal downtime.
To provide and secure a multi-layered infrastructure to support multiple business models. To provide technical infrastructure support of all servers, cloud, security and networking platforms. Maintain effective data management, backup and DR capabilities, and provide elevated support assistance to helpdesk where needed, both within local offices and remote sites to enable all users to perform their daily job functions to the optimum level.
To manage the MIS ServiceDesk. Responsible for the configuration and maintenance of the Group helpdesk ticketing platform (TrackIt!). Management of ticket lifecycles, technician workload balancing and reporting.
Key Technical Skills:
- Advanced knowledge of Microsoft Azure and Microsoft Cloud Security, Storage & Networking.
- Advanced knowledge of VMWare Virtual Infrastructure & vSphere - implementation and management coupled with Advanced ESXi Server & VMWare Server knowledge/skills.
- Advanced knowledge of cloud-based systems for communications, email, collaboration and file sharing i.e. Office 365; including SharePoint, Exchange Online, OneDrive and Microsoft Teams.
- Significant knowledge in Mobile Device Management and platforms including Microsoft Intune and Endpoint Manager.
- Significant administrative skills in Microsoft SQL Server to latest version.
- Advanced knowledge of Microsoft Windows Server.
- Advanced knowledge of Active Directory infrastructure Management and implementation including DHCP and DNS.
- Advanced knowledge of Microsoft Windows Desktop to latest version (including earlier versions as needed).
- Advanced knowledge of Windows Server (e.g. 2019 / 2025). Remote Desktop services and Farms (including design, implementation, and maintenance).
- Significant knowledge of Microsoft Office 365.
- Significant knowledge of Microsoft Exchange Server.
- Advanced and significant knowledge of Network Security and Cyber Security Platforms and infrastructure measures including SSO e.g. ADFS, 2FA e.g. Duo, IDS/IPS, Forcepoint and Mimecast Email Security (including the creation of policies).
- Advanced and significant knowledge of Cloud based backup configuration and management solutions e.g. Barracuda and Datto. Data management and premise and cloud disaster recovery.
- Advanced knowledge of Fast Ethernet & Gigabit Switches, Routers (Enterprise Cisco Routers & ADSL/Cable Routers).
- Advanced and significant knowledge of SAN’s (Fibre Channel & iSCSI – e.g. iXsystems TrueNAS knowledge desirable).
- Advanced knowledge of LAN’s, WAN’s & VPN technology including implementation and management.
- Significant knowledge of PowerShell scripting.
- Significant knowledge of Intranet & Internet technologies.
- Significant knowledge of PCI compliance and regulations for cloud and hybrid cloud transactional systems.
- Working knowledge of ITIL framework and IT Service lifecycle.
- Working knowledge of DPA and GDPR.
Qualifications:
- Educated to Degree level or equivalent.
- Microsoft Associate Certification or higher - Likely to hold a relevant professional qualification i.e. CCNA / CCNP / CCIE, VCP, MS Azure Security / Solutions Architect desirable.
- Qualifications in ITIL and/or IT Service management required.
Experience required:
- Significant experience of managing a technical engineering support team and desktop support within an organisation of similar size.
- Substantial experience of daily IT infrastructure operations & maintenance within an organisation of similar size.
- Substantial experience of Microsoft Server Configurations.
- Experience of working in hybrid on cloud/Prem security.
- Substantial experience of large-scale systems implementations.
- Substantial experience of virtual & cloud platforms (VMware & Azure, O365).
- Substantial experience of network management, monitoring & maintenance and supporting network and firewall related incidents.
- Significant hands-on Data Centre experience with hardware, installation, patching, fibre, Ethernet cat ‘x’.
- Significant knowledge of monitoring systems.
- Substantial experience of network and data security processes.
- Material experience of supervising a team of highly skilled technical support engineers.
- Experience of HPE Aruba a definite advantage.
- Substantial experience of managing a busy helpdesk ticketing system, data analytics from the ticketing system for upward reporting and managing a team of Technical Support Engineers.
Please apply here today if you are interested in the role.
Network Manager (City of London) employer: Allen Lane
Contact Detail:
Allen Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Manager (City of London)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Azure, VMware, and Microsoft SQL Server. Having hands-on experience or relevant projects to discuss can set you apart during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who work with cloud security and infrastructure management. Attend relevant meetups or webinars to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your experience managing technical support teams and helpdesk systems. Be ready to share specific examples of how you've improved processes or resolved complex issues in previous roles.
✨Tip Number 4
Stay updated on the latest trends in network security and cloud technologies. Being knowledgeable about current challenges and solutions in the field will demonstrate your commitment and expertise during discussions with potential employers.
We think you need these skills to ace Network Manager (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your advanced knowledge of Microsoft Azure, VMWare, and network security, as these are key requirements for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you are a great fit for the Network Manager position. Mention specific projects or experiences that demonstrate your ability to manage IT infrastructure and support teams effectively.
Highlight Technical Skills: Clearly list your technical skills related to cloud systems, network management, and security protocols. Use bullet points for clarity and ensure you include any relevant certifications like CCNA or Microsoft Associate Certification.
Showcase Leadership Experience: Since the role involves managing a technical support team, emphasise your leadership experience. Provide examples of how you've successfully led teams, managed helpdesk operations, or improved service delivery in previous roles.
How to prepare for a job interview at Allen Lane
✨Showcase Your Technical Expertise
Make sure to highlight your advanced knowledge in key areas such as Microsoft Azure, VMWare, and network security during the interview. Be prepared to discuss specific projects or experiences where you successfully implemented these technologies.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex IT infrastructure issues in the past. Discuss your approach to maintaining minimal downtime and ensuring secure network operations, as this will resonate well with the interviewers.
✨Familiarise Yourself with the Company’s Needs
Research the organisation's current IT infrastructure and any recent developments in their technology stack. Understanding their specific challenges will allow you to tailor your responses and demonstrate how you can add value.
✨Prepare for Team Management Questions
Since the role involves managing a technical support team, be ready to discuss your leadership style and how you handle team dynamics. Share experiences that showcase your ability to balance workloads and manage helpdesk ticketing systems effectively.
