Network and Server Manager

Our client, an established membership body, are looking to recruit a Network and Infrastructure Manager. Main duties will be to maintain, secure & develop the IT infrastructure, to ensure the continued provision of secure network, cloud & remote resources required across the organisation with minimal downtime. To provide technical infrastructure support of all servers, cloud, security and networking platforms. Maintain effective data management, backup and DR capabilities, and provide elevated support assistance to helpdesk where needed, both within local offices and remote sites to enable all users to perform their daily job functions to the optimum level. Responsible for the configuration and maintenance of the Group helpdesk ticketing platform (TrackIt!).Advanced knowledge of Microsoft Azure and Microsoft Cloud Security, Storage & Networking. Advanced knowledge of VMWare Virtual Infrastructure & vSphere – implementation and management coupled with Advanced ESXi Server & VMWare Server knowledge/skills. Office 365; including SharePoint, Exchange Online, OneDrive and Microsoft Teams. Significant knowledge in Mobile Device Management and platforms including Microsoft Intune and Endpoint Manager. Significant administrative skills in Microsoft SQL Server to latest version. Advanced knowledge of Microsoft Windows Server Advanced knowledge of Active Directory infrastructure Management and implementation including DHCP and DNS. Advanced knowledge of Microsoft Windows Desktop to latest version (including earlier versions as needed). Advanced knowledge of Windows Server (e.g. Remote Desktop services and Farms (including design, implementation, and maintenance). Significant knowledge of Microsoft Office 365 Significant knowledge of Microsoft Exchange Server Advanced and significant knowledge of Network Security and Cyber Security Platforms and infrastructure measures including SSO e.g. Duo, IDS/IPS, Forcepoint and Mimecast Email Security (including the creation of policies). Advanced and significant knowledge of Cloud based backup configuration and management solutions e.g. Data management and premise and cloud disaster recovery. Advanced knowledge of Fast Ethernet & Gigabit Switches, Routers (Enterprise Cisco Routers & ADSL/Cable Routers). Advanced knowledge of LAN’s, WAN’s & VPN technology including implementation and management. Significant knowledge of PCI compliance and regulations for cloud and hybrid cloud transactional systems. Working knowledge of ITIL framework and IT Service lifecycle. Microsoft Associate Certification or higher – Likely to hold a relevant professional qualification i.e. CCNA / CCNP / CCIE, VCP, MS Azure Security / Solutions Architect desirable. Qualifications in ITIL and/or IT Service management required. Significant experience of managing a technical engineering support team and desktop support within an organisation of similar size. Substantial experience of daily IT infrastructure operations & maintenance within an organisation of similar size. Substantial experience of Microsoft Server Configurations Experience of working in hybrid on cloud/Prem security Substantial experience of large-scale systems implementations. Substantial experience of virtual & cloud platforms (VMware & Azure, O365) Substantial experience of network management, monitoring & maintenance and supporting network and firewall related incidents. Significant hands-on Data Centre experience with hardware, installation, patching, fibre, Ethernet cat ‘x’. Significant knowledge of monitoring systems Substantial experience of network and data security processes. Material experience of supervising a team of highly skilled technical support engineers. Substantial experience of managing a busy helpdesk ticketing system, data analytics from the ticketing system for upward reporting and managing a team of Technical Support Engineers.