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- Tasks: Engage with stakeholders and support the rollout of Microsoft 365 while ensuring compliance.
- Company: Public sector body located in Canary Wharf, focused on IT operations.
- Benefits: Hybrid working model, opportunities for professional growth, and a commitment to diversity.
- Why this job: Shape the future of IT operations and champion innovative practices in a collaborative environment.
- Qualifications: Experience in IT roles, strong communication skills, and knowledge of Microsoft 365.
- Other info: Join a dynamic team dedicated to equality, diversity, and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a public sector body based in Canary Wharf, are looking to bring on an IT Operations Associate. Please note that this is not a technical role. You will be at the forefront of delivering their IT roadmap, collaborating with internal stakeholders, and championing the adoption of key Microsoft platforms. You will also work closely with senior leaders and suppliers, ensuring compliance in procurement and fostering strong partnerships. This is an opportunity to combine technical expertise with creativity and leadership, shaping the future of IT operations within our organisation.
The successful applicant will:
- Deliver effective internal stakeholder engagement, leveraging tools like the organisation's intranet and online workshops.
- Support the development and rollout of the Microsoft 365 product suite to meet user adoption.
- Supplier coordination and IT finance administration (POs, invoices, budget tracking).
- Identify and address training opportunities for staff in IT platforms, collaborating with Learning and Development colleagues.
- Ensure supplier purchase orders and invoices are processed within deadlines, supporting budget reporting and forecasting.
- Build and maintain strong relationships with suppliers, ensuring key milestones like licensing and product upgrades are met.
- Act as a champion for IT policies and procedures, fostering best practices across the organisation.
- Have an unwavering commitment to equality, diversity, and inclusion.
- Producing IT service metrics and reporting.
Experience required:
- Working in IT-related roles, including some with a customer facing component.
- Experience in IT operations or a similar IT support environment.
- Proven ability to work collaboratively with internal stakeholders, including supporting the delivery of training and championing best practice.
- Demonstrable knowledge of the Microsoft 365 product offering and the ability to support its rollout in different operational contexts.
- Experience of working with outsourced suppliers.
- Excellent written and verbal communications skills.
- Applying of the relevant management systems, procedures, policies and training related to risk management, health and safety, information security, data protection and business continuity.
- Applying and managing the diversity and equality policy and practice pertinent to the role.
- Demonstrable knowledge of the fundamentals of budget development, including using budget management systems.
- Experience in public sector and/or regulatory organisations is highly desirable.
This role is hybrid. Please apply online today if you have the relevant skills and experience for the role.
Operational Specialist in London employer: Allen Lane
Contact Detail:
Allen Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the organisation on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding their IT roadmap and how you can contribute. Show them you’re not just another candidate; you’re someone who’s genuinely excited about shaping their IT operations.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operational Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in IT operations and stakeholder engagement. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role involves a lot of collaboration, it’s crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect your ability to engage effectively with internal stakeholders.
Highlight Your Microsoft 365 Knowledge: Don’t forget to mention your familiarity with the Microsoft 365 product suite! We’re looking for someone who can support its rollout, so share any relevant experiences or training that showcase your expertise in this area.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Allen Lane
✨Know Your Microsoft 365 Inside Out
Since this role involves championing the Microsoft 365 product suite, make sure you brush up on its features and benefits. Be ready to discuss how you've used it in past roles or how you envision supporting its rollout effectively.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with internal stakeholders in previous positions. Highlight your communication skills and any tools you've used, like intranets or online workshops, to foster collaboration.
✨Demonstrate Your Budget Management Knowledge
Familiarise yourself with budget tracking and financial administration processes. Be prepared to discuss your experience with purchase orders, invoices, and how you've contributed to budget reporting in past roles.
✨Emphasise Your Commitment to Diversity and Inclusion
This role values equality, diversity, and inclusion. Think of specific instances where you've promoted these values in your work environment and be ready to share how you can contribute to fostering a diverse workplace.