At a Glance
- Tasks: Lead digital infrastructure development and performance management for a housing provider.
- Company: Barking & Dagenham Reside, committed to strong communities and affordable housing.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact on community regeneration through innovative digital solutions.
- Qualifications: Strong digital literacy and experience in performance management and data analysis.
- Other info: Join a dynamic team focused on continuous improvement and collaboration.
The predicted salary is between 42000 - 58000 Β£ per year.
Barking & Dagenham Reside Regeneration Ltd (B&D Reside) is a housing provider who works closely with the London Borough of Barking and Dagenham to support strong communities through the provision of high quality, affordable housing for the local communities within Barking & Dagenham. It plays a key role in the council's wider regeneration strategy, supporting sustainable communities, improving housing standards, and delivering long-term social and economic benefits for the area.
The Digital and Performance Manager will lead the development and administration of BD Reside's digital infrastructure to support performance management and where appropriate regulatory compliance. Central to this role is the implementation and optimisation of digital systems - including performance dashboards, data platforms, and SharePoint - to enable accurate reporting, data integrity, and collaborative working across the organisation.
Acting as a technical resource, the Digital and Performance Manager will support colleagues in the effective use of digital platforms, manage system structures and permissions, and promote digital literacy across the organisation. This includes troubleshooting, training, and ensuring systems are configured to support operational, internal control, efficiency, regulatory reporting, and continuous improvement.
The role will be responsible for designing and maintaining a robust KPI and performance framework, ensuring that data is effectively captured, analysed, and can be presented to the Board and leadership team.
Skills and Experience:
- Essential
- Strong digital literacy and experience administering or being super-user for multiple software platforms.
- Proven experience in performance management, data analysis, or strategic reporting within housing, public sector, or regulated environments.
- Ability to support colleagues in using digital tools, including troubleshooting and informal training.
- Experience managing digital systems, permissions, and content structures to support collaboration and compliance.
- Strong ability to create and maintain a performance and KPI framework for an organisation.
- Good understanding of regulatory requirements for Registered Providers under the RSH.
- Ability to lead cross-functional initiatives and influence senior stakeholders.
- Experience with audit, assurance, and policy tracking frameworks.
- Committed to Reside's principles and able to demonstrate behaviours that support this commitment.
- Experience with housing management systems and data platforms.
- Communication and presentation skills, with experience preparing Board-level reports.
- Knowledge of tenant engagement and satisfaction measures.
- Professional qualification in performance management, data analytics, or housing (or willingness to work towards one).
Please apply online today if you are interested and possess the skills and experience for the role.
Information System Manager in London employer: Allen Lane
Contact Detail:
Allen Lane Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Information System Manager in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the housing and digital sectors. Attend local events or webinars related to performance management and digital systems. You never know who might have the inside scoop on job openings!
β¨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with digital platforms and performance management. This can really set you apart from other candidates and give employers a taste of what you can bring to the table.
β¨Tip Number 3
Prepare for interviews by researching BD Reside's current digital initiatives. Think about how your skills can help them improve their performance management and digital infrastructure. Tailor your responses to show you understand their goals and how you can contribute.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our mission at BD Reside.
We think you need these skills to ace Information System Manager in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV speaks directly to the skills and experience mentioned in the job description. Highlight your digital literacy and performance management experience, as these are key for the Digital and Performance Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about supporting communities through digital systems. Share specific examples of how you've optimised digital platforms or improved performance management in previous roles.
Showcase Your Technical Skills: Since this role involves managing digital systems, be sure to mention any relevant software platforms youβve worked with. If you have experience with performance dashboards or data analysis tools, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Allen Lane
β¨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital systems and performance management tools. Be ready to discuss your experience with software platforms, data analysis, and how you've optimised digital infrastructure in previous roles.
β¨Showcase Your Training Skills
Since the role involves supporting colleagues with digital tools, think of examples where you've successfully trained or guided others. Prepare to share specific instances where your training made a difference in team performance or system usage.
β¨Understand Regulatory Requirements
Familiarise yourself with the regulatory landscape for Registered Providers. Be prepared to discuss how youβve ensured compliance in past roles and how you can apply that knowledge to BD Resideβs operations.
β¨Prepare for Board-Level Discussions
As you'll be presenting data to the Board, practice articulating complex information clearly and concisely. Think about how you would present KPIs and performance metrics, and be ready to answer questions about your reporting methods.