Head of Post Office Care Unit (Legal)

Job Title: Head of Post Office Care Unit (Legal)

Salary: £85,000 – £90,000

Contract: Part-time 2 days per week – 12 month FTC

Working arrangement: Predominantly Home Working

Key Responsibilities:

• Ensure high-quality case work and decision-making in the POCU, providing effective technical case direction and decision-making.
• Ensure that investigations are conducted thoroughly, fairly and independently and that the POCU takes an outcomes-focused, risk-based approach to its work.
• Drive performance, productivity, quality and consistency through leadership and management of the POCU, providing regular support and development, of direct report and team.
• Manage relationships with the Solicitors Regulation Authority and Legal Services Board in relation to the POCU’s work.
• Responsibility for updating Senior Leadership Team and Board as required.
• Ensure the confidence of the public and profession in the efficacy and effectiveness of the work of the POCU
• Responsibility for performance monitoring of the POCU and reporting and delivering on performance measures and business objectives.

Essential Criteria:

• Qualified solicitor, barrister of FILEX in England and Wales or the equivalent in a foreign common law jurisdiction (must be entitled to hold a practising certificate)
• Demonstrable experience in leadership in a complex, high[1]profile setting.
• Record of leading and improving operational delivery and established experience of managing teams delivering high[1]profile, complex investigations.
• Significant regulatory experience in another professional services or risk-based regulator. Knowledge of public and administrative law.
• Excellent communication skills, strong stakeholder engagement skills, with experience working across senior levels.