Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to drive debt recovery services and operational excellence.
- Company: Join a forward-thinking organisation transforming public services and private sector operations.
- Benefits: Enjoy remote work, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of debt recovery while fostering a culture of innovation and collaboration.
- Qualifications: Degree-educated with extensive experience in service delivery and strategic leadership.
- Other info: This is a permanent, full-time role with a salary range of £59,585pa - £75,476pa.
The predicted salary is between 49500 - 63400 £ per year.
We're Hiring: Head of Debt Assist
Location: Remote | Full-Time | Permanent
Salary: £59,585pa - £75,476pa
Are you a strategic leader with a passion for service excellence and operational delivery? Are you ready to drive transformation and help shape the future of debt recovery services across local government and private sector markets? This is a unique opportunity to lead one of our clients most dynamic business solutions, driving market-leading performance and maximising revenue while delivering outstanding service.
Key Responsibilities
- Execute the Debt Assist Business Plan to meet performance, profit, and growth targets.
- Lead a high-performing team, fostering development and a culture of continuous improvement.
- Drive transformation and service efficiencies across a client Debt Assist offering.
- Ensure operational excellence and compliance with all governance, policy, and risk frameworks.
- Partner with Sales, Client Managers, and Customer Services to align delivery with pipeline and forecasted growth.
- Oversee seamless client onboarding and effective third-party supplier management.
- Champion internal communications, employee engagement, and brand presence.
What We’re Looking For
- Degree-educated (or equivalent experience), ideally with a relevant professional qualification.
- Extensive experience in service delivery, ideally within a commercial or outsourced environment.
- Proven ability to lead strategic initiatives and deliver measurable improvements in performance.
- Sector-specific expertise in debt recovery or related services.
- Strong financial acumen with experience in budget and margin management.
- A collaborative leader with excellent communication, decision-making, and stakeholder engagement skills.
Key Metrics for Success
- Achievement of annual profit, cash, and gross margin targets.
- Successful delivery of transformation goals and operational improvements.
- Increased employee engagement and improved internal communication.
- Enhanced client experience through efficient service and support models.
Key Relationships
- Internal: Tower Director, Business Group Directors, Client Managers, Service Delivery Teams.
- External: Clients, Suppliers, Third-Party Stakeholders.
Our Client
Our client is committed to improving public services and transforming the way local government and the private sector operate. You'll be joining a forward-thinking organisation that values innovation, collaboration, and long-term impact.
Head of Debt employer: Allen Lane
Contact Detail:
Allen Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Debt
✨Tip Number 1
Familiarise yourself with the latest trends in debt recovery services. Understanding the current landscape will not only help you during interviews but also demonstrate your commitment to the role and the industry.
✨Tip Number 2
Network with professionals in the debt recovery sector. Attend relevant webinars or industry events to connect with potential colleagues and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven transformation and improved service delivery in previous roles. Having concrete stories ready will showcase your leadership skills and strategic thinking.
✨Tip Number 4
Research our client’s values and mission. Aligning your personal values with theirs can make a strong impression during interviews, showing that you're not just a fit for the role but also for the company culture.
We think you need these skills to ace Head of Debt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service delivery and leadership. Emphasise any achievements in driving transformation and operational excellence, particularly in debt recovery or related sectors.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for service excellence and operational delivery. Discuss how your strategic leadership skills align with the responsibilities of the Head of Debt role and provide specific examples of past successes.
Highlight Relevant Qualifications: Clearly state your degree and any professional qualifications that are relevant to the role. If you have experience in budget management or stakeholder engagement, make sure to include that as well.
Showcase Leadership Skills: In your application, demonstrate your ability to lead high-performing teams and foster a culture of continuous improvement. Use specific examples to illustrate your collaborative leadership style and communication skills.
How to prepare for a job interview at Allen Lane
✨Showcase Your Strategic Vision
As a candidate for the Head of Debt position, it's crucial to articulate your strategic vision for debt recovery services. Prepare to discuss how you would execute the Debt Assist Business Plan and drive transformation within the organisation.
✨Demonstrate Leadership Skills
Highlight your experience in leading high-performing teams. Be ready to share specific examples of how you've fostered development and a culture of continuous improvement in previous roles.
✨Emphasise Financial Acumen
Given the importance of financial management in this role, be prepared to discuss your experience with budget and margin management. Provide examples of how you've successfully managed financial targets in past positions.
✨Prepare for Stakeholder Engagement
This role requires excellent communication and stakeholder engagement skills. Think about how you can demonstrate your ability to partner effectively with Sales, Client Managers, and Customer Services to align delivery with growth forecasts.
