At a Glance
- Tasks: Lead the development of digital systems to enhance performance management and compliance.
- Company: Join BD Reside, a key player in community housing and regeneration.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Why this job: Make a real difference in local communities through innovative digital solutions.
- Qualifications: Strong digital skills and experience in performance management or data analysis.
- Other info: Collaborative environment with a focus on continuous improvement and community impact.
The predicted salary is between 36000 - 60000 £ per year.
This range is provided by Allen Lane. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range.
Permanent IT Recruitment Across Public Sector
About BD Reside
Reside is a housing provider who works closely with the London Borough of Barking and Dagenham to support strong communities through the provision of high quality, affordable housing for the local communities within Barking & Dagenham. It plays a key role in the council’s wider regeneration strategy, supporting sustainable communities, improving housing standards, and delivering long‑term social and economic benefits for the area.
The Role
The Digital and Performance Manager will lead the development and administration of BD Reside’s digital infrastructure to support performance management and where appropriate regulatory compliance. Central to this role is the implementation and optimisation of digital systems – including performance dashboards, data platforms, and SharePoint – to enable accurate reporting, data integrity, and collaborative working across the organisation.
Acting as a technical resource, the Digital and Performance Manager will support colleagues in the effective use of digital platforms, manage system structures and permissions, and promote digital literacy across the organisation. This includes troubleshooting, training, and ensuring systems are configured to support operational, internal control, efficiency, regulatory reporting, and continuous improvement.
The role will be responsible for designing and maintaining a robust KPI and performance framework, ensuring that data is effectively captured, analysed, and can be presented to the Board and leadership team.
Skills and Experience
- Strong digital literacy and experience administering or being super‑user for multiple software platforms.
- Proven experience in performance management, data analysis, or strategic reporting within housing, public sector, or regulated environments.
- Ability to support colleagues in using digital tools, including troubleshooting and informal training.
- Experience managing digital systems, permissions, and content structures to support collaboration and compliance.
- Strong ability to create and maintain a performance and KPI framework for an organisation.
- Good understanding of regulatory requirements for Registered Providers under the RSH.
- Ability to lead cross‑functional initiatives and influence senior stakeholders.
- Experience with audit, assurance, and policy tracking frameworks.
- Committed to Reside’s principles and able to demonstrate behaviours that support this commitment.
- Experience with housing management systems and data platforms.
- Communication and presentation skills, with experience preparing Board‑level reports.
- Knowledge of tenant engagement and satisfaction measures.
- Professional qualification in performance management, data analytics, or housing (or willingness to work towards one).
Please apply online today if you are interested and possess the skills and experience for the role.
Seniority level: Associate
Employment type: Contract
Job function: Information Technology
Industries: Housing and Community Development
Information System Manager in England employer: Allen Lane
Contact Detail:
Allen Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information System Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at BD Reside or similar organisations. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching BD Reside’s digital initiatives and performance management strategies. Show us you’re not just another candidate; demonstrate your knowledge and passion for their mission!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for the role come across!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Information System Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Digital and Performance Manager. Highlight your experience with digital systems, performance management, and any relevant qualifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your commitment to supporting strong communities, as that’s key for us at BD Reside.
Showcase Your Digital Skills: Since this role involves a lot of digital tools, make sure to showcase your digital literacy. Mention specific software platforms you've worked with and any experience you have in training others. We love seeing candidates who can help us promote digital literacy across the organisation!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Allen Lane
✨Know Your Digital Tools
Make sure you’re well-versed in the digital platforms mentioned in the job description, like performance dashboards and SharePoint. Familiarise yourself with their functionalities and think of examples where you've successfully used similar tools in past roles.
✨Showcase Your Performance Management Skills
Prepare to discuss your experience with performance management and data analysis. Bring specific examples of how you've designed or maintained KPI frameworks and how these have positively impacted your previous organisations.
✨Be Ready to Troubleshoot
Since the role involves supporting colleagues with digital tools, be prepared to share instances where you’ve helped others troubleshoot issues. This shows your collaborative spirit and technical prowess, which are key for this position.
✨Understand Regulatory Requirements
Brush up on the regulatory requirements for Registered Providers under the RSH. Being able to discuss these confidently will demonstrate your knowledge of the sector and your readiness to ensure compliance within the organisation.