At a Glance
- Tasks: Support and stabilise a Microsoft Teams Phone environment with your telephony expertise.
- Company: Local Government seeking a skilled Microsoft Voice Engineer.
- Benefits: Competitive pay and the chance to make a difference in the community.
- Other info: Opportunity to work independently and tackle complex technical challenges.
- Why this job: Join a vital project and enhance your skills in a dynamic tech environment.
- Qualifications: Experience with Microsoft Teams Phone, Direct Routing, and strong troubleshooting skills.
The predicted salary is between 40000 - 50000 € per year.
Our client - Local Government - is seeking an MS Teams Telephony specialist on an interim basis to support and stabilise a recently implemented Teams Phone environment.
Key skills & experience required:
- Demonstrable experience with Microsoft Teams Phone/Teams Voice
- Strong Back End knowledge of Direct Routing, Operator Connect, SIP trunking
- Proven experience configuring and supporting Teams Admin Center, voice policies, dial plans, call queues and auto attendants
- Experience with SBCs (Ribbon and/or AudioCodes) and carrier integrations
- Strong troubleshooting capability across call quality, audio dropouts, PSTN and numbering issues
- Experience working in complex or split Microsoft tenant environments
- Able to operate independently as a senior technical escalation/stabilisation resource
- Comfortable providing hands‑on remediation and Back End configuration rather than end‑user support
- Previous Local Authority experience is desirable but not essential.
If your experience matches the criteria above, please get in touch.
Microsoft Voice Engineer in London employer: Allen Lane Ltd.
As a Local Government employer, we pride ourselves on fostering a collaborative and inclusive work culture that values innovation and community service. Our Microsoft Voice Engineer role offers competitive benefits, opportunities for professional development, and the chance to make a meaningful impact in the community by enhancing our telephony systems. Join us in a supportive environment where your expertise will be recognised and rewarded, all while contributing to the betterment of local services.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Voice Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Microsoft Teams community or local government sector. You never know who might have a lead on that perfect interim role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your expertise in Direct Routing and SIP trunking during interviews. Use real-life examples to highlight how you've tackled similar challenges before.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just apply through the usual channels. Head over to our website and make sure your application stands out by tailoring it to the specific needs of the role.
✨Tip Number 4
Prepare for hands-on scenarios! Since this role requires back-end configuration, brush up on your troubleshooting skills. Be ready to discuss how you would handle call quality issues or audio dropouts in a practical setting.
We think you need these skills to ace Microsoft Voice Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Teams Phone and Direct Routing. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that relate to troubleshooting call quality or configuring Teams Admin Center.
Showcase Your Technical Skills:Don’t forget to include your back-end knowledge of SIP trunking and SBCs. We love seeing candidates who can demonstrate their technical prowess, so be clear about your hands-on experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Allen Lane Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Teams Phone and its components. Be ready to discuss Direct Routing, Operator Connect, and SIP trunking in detail. The more familiar you are with the technical aspects, the more confident you'll feel during the interview.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled call quality issues or audio dropouts in the past. Highlight your experience with SBCs and carrier integrations, as this will demonstrate your ability to handle complex scenarios effectively.
✨Familiarise Yourself with the Teams Admin Center
Since you'll be configuring voice policies, dial plans, and call queues, it’s crucial to know the ins and outs of the Teams Admin Center. Consider running through a mock configuration before the interview to ensure you're comfortable discussing your approach.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in real-world situations, especially regarding stabilisation and escalation. Think about how you would operate independently in a split Microsoft tenant environment and be prepared to explain your thought process clearly.
