Southwark Council is seeking an IT Service Manager to own the service management framework for Digital and Resident Experience, ensuring services meet resident needs and supplier commitments. You will define standards, lead a team and drive continual service improvement across multiple teams in a politically aware environment.
You will lead the ITSM Lead, govern service performance, and collaborate with the Commercial function to secure outcomes that matter to residents.
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IT Service Manager: Council ITSM Leader for Residents employer: Allen Lane Limited
Allen Lane Limited is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration within the healthcare sector. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to make a significant impact on healthcare improvement at a national level. Located in a vibrant area, the company fosters a supportive environment where strategic thinkers can thrive and contribute to meaningful change.
