At a Glance
- Tasks: Support the sales team with admin duties in a busy branch.
- Company: Join Allen & Harris, part of the Connells Group, a leading estate agency.
- Benefits: Enjoy industry-leading training, career progression, and a fun team environment.
- Why this job: Gain valuable experience in a supportive culture while making a real impact.
- Qualifications: Customer-focused, organised, and IT literate; previous admin experience preferred.
- Other info: We celebrate diversity and encourage all to apply, even if you don't meet every requirement.
The predicted salary is between 28800 - 43200 £ per year.
At Allen & Harris, part of the Connells Group, we are looking for a highly motivated Branch Administrator to support our fantastic team in branch in Chipping Sodbury, Bristol. As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment.
What’s in it for you as our Branch Administrator?
- Industry leading training and development
- Demonstrable career ladder
- Opportunities for progression
- Supportive, rewarding and fun environment
- Team incentives
- Understanding of operations within an estate agency business
Key responsibilities of a Branch Administrator:
The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels.
Skills and experience required to be a successful Branch Administrator:
- Preferably experience as an Administrator / Secretary or similar role
- Customer focussed and comfortable in a client facing role
- Resilient, positive, numerate and detail oriented
- Organised and able to prioritise workload in a fast paced environment
- Keen interest in learning and keeping up to date with industry changes
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Allen & Harris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Branch Administrator employer: Allen & Harris
Contact Detail:
Allen & Harris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator
✨Tip Number 1
Familiarise yourself with the estate agency industry, especially the operations of Allen & Harris. Understanding their specific processes and challenges will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in a fast-paced environment. This will highlight your ability to prioritise workload effectively.
✨Tip Number 3
Brush up on your IT skills, particularly with MS Office and property portals. Being able to confidently discuss your proficiency with these tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Think of specific instances where you handled enquiries or resolved issues, as this role is heavily client-facing and requires strong communication skills.
We think you need these skills to ace Branch Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Administrator or in a similar role. Emphasise your customer service skills and any experience you have in a client-facing environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Branch Administrator position. Mention specific skills that align with the job description, such as your organisational abilities and attention to detail.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, like IT literacy, communication skills, and your ability to manage workloads in a fast-paced environment.
Show Your Interest in the Industry: Demonstrate your keen interest in the estate agency business. You could mention any relevant training or knowledge you have about the industry, which will show your commitment to the role.
How to prepare for a job interview at Allen & Harris
✨Show Your Organisational Skills
As a Branch Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised workloads or improved processes.
✨Highlight Customer Service Experience
Since the role involves dealing with customer enquiries, be ready to discuss your experience in customer-facing roles. Share specific instances where you resolved issues or provided exceptional service.
✨Demonstrate IT Proficiency
Familiarity with MS Office and other IT systems is crucial. Brush up on your skills and be prepared to discuss how you've used technology to enhance your administrative tasks in previous roles.
✨Express Your Willingness to Learn
The job requires keeping up with industry changes, so convey your enthusiasm for continuous learning. Mention any relevant courses or training you've undertaken to stay updated in your field.