At a Glance
- Tasks: Manage parts stock, assist customers, and ensure smooth operations in a dynamic dealership.
- Company: Join Allen Motor Group, a friendly and inclusive automotive team.
- Benefits: Enjoy 30 days' holiday, discounts on services, and life assurance from day one.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a collaborative team and make a real impact on customer satisfaction.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 28754 - 35144 £ per year.
- Parts Advisor – Northampton
- Reporting to: Aftersales Manager
Ready to put your parts knowledge into action?
Allen Motor Group is looking for a friendly, organised and customer-focused Parts Advisor to join our Ford, OMODA and Jaecoo dealership in Northampton.
As a key member of our Aftersales team, you’ll play an important role in making sure the right parts are available at the right time.
You’ll work closely with our Sales and Service teams, manufacturers and customers, helping everything run smoothly and ensuring our customers receive the service they deserve.
If you enjoy working with people, have a good eye for detail and know your way around an automotive Parts department, we’d love to hear from you!
What will you be doing?
You’ll be at the heart of our Parts operation, helping to keep the department organised, efficient and customer-focused.
Your day-to-day responsibilities will include
- Managing and maintaining the Parts stock room, ensuring stock levels are accurate and well controlled.
- Working closely with our Sales and Service teams to deliver a seamless customer experience.
- Acting as a key point of contact for parts-related queries from customers, colleagues and manufacturers.
- Coordinating the supply of parts across the site and making sure requirements are dealt with efficiently.
- Building positive relationships with customers and colleagues and providing a consistently high level of service.
Are you the person we’re looking for?
- A people-focused team player who enjoys working collaboratively.
- Confident with telephone communication and comfortable speaking with customers and colleagues.
- Experienced in a customer-facing environment.
- Comfortable using IT systems and able to pick up new systems quickly.
- Organised, reliable and able to manage multiple priorities.
- Passionate about delivering a great customer experience.
Why join Allen Motor Group?
We believe in supporting our people and helping them build rewarding careers. We also offer a range of benefits, including:
- 30 days' holiday, including bank holidays, with additional entitlement as your length of service increases.
- Fantastic discounts on MOTs, servicing and parts.
• Life assurance – we’ve got you covered from day one!
If you’re a Parts professional looking for your next opportunity and want to be part of a friendly, collaborative team, we’d love to hear from you.
At Allen Motor Group, we believe every person matters. We’re committed to creating an inclusive workplace where everyone is respected, valued and encouraged to succeed.
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Parts Advisor - Northampton employer: Allen Ford
Allen Motor Group is an exceptional employer, offering a supportive work culture that prioritises teamwork and individual growth. With competitive salaries, generous holiday allowances, and comprehensive training programmes, employees are empowered to develop their careers while enjoying fantastic benefits like discounts on services and life assurance. Located in Swindon, this role provides a unique opportunity to thrive in a dynamic automotive environment, making it an ideal choice for those seeking meaningful and rewarding employment.
