At a Glance
- Tasks: Manage inboxes, log enquiries, and support mental health services with confidentiality.
- Company: A well-established charitable organisation making a difference.
- Benefits: Earn £14 to £15 per hour, plus holiday pay, paid weekly.
- Other info: Immediate start required; parking available on site.
- Why this job: Gain valuable experience while supporting meaningful services in a professional environment.
- Qualifications: Experience with high-volume inbox management and strong Microsoft Office skills.
The predicted salary is between 15 - 15 £ per hour.
Could your excellent administration and communication skills help ensure sensitive enquiries are handled promptly, accurately and confidentially?
This wonderful client is seeking support from a proven Administrator, with experience of utilising a CRM.
Please note, this is a temporary position paid on a weekly PAYE basis and will require an immediate start; lengthy notice periods cannot be accommodated.
Temporary Administrator Responsibilities
This position will involve, but will not be limited to
- Monitoring and triaging incoming inbox messages, ensuring urgent matters are escalated promptly.
- Logging enquiries accurately and maintaining clear records of actions, follow-ups and outcomes.
- Notifying relevant stakeholders to support timely responses.
- Filing documentation in line with GDPR and data protection requirements.
- Managing confidential information with care, professionalism and discretion.
- Supporting efficient administration for mental health and counselling services, without undertaking clinical assessments or risk decisions.
- Temporary Administrator Rewards
- £14 to £15 per hour, based on skills and experience, plus holiday pay, paid weekly via PAYE.
- The opportunity to support meaningful services through accurate and confidential administration.
- Valuable experience in inbox management, casework administration and data protection.
- A professional working environment with clear processes and supportive colleagues.
- The Company
Our client is a well-established charitable organisation.
- Temporary Administrator Experience Essentials
- Experience managing a high-volume inbox, query tracking system and administrative database.
- Strong working knowledge of Microsoft Office 365, particularly Outlook, Excel and Word.
- Understanding of GDPR and data protection when handling sensitive information.
- Excellent written communication skills with a clear, professional and empathetic tone.
- High accuracy when logging records, filing documents and tracking outstanding actions.
- Ability to work independently, prioritise workload and escalat[e] urgent matters appropriately.
- Familiarity with CRM systems or casework databases is beneficial.
- Location
The office is based in North Oxford; parking is available on site.
Temporary Administrator employer: Allen Associates
As a Global Training Coordinator, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With a strong focus on collaboration and innovation, our company offers generous benefits including 25 days of annual leave, a discretionary bonus scheme, and opportunities for professional advancement. Located in a vibrant area, we foster a culture of inclusivity and engagement, ensuring that every team member feels valued and empowered to contribute to our global learning initiatives.