At a Glance
- Tasks: Guide students on their educational journey and help them find the right courses.
- Company: A career-focused institution with a bold vision for the future.
- Benefits: Competitive salary, generous holiday, remote work flexibility, and wellbeing programmes.
- Other info: Home-based role with occasional travel to London; great for work-life balance.
- Why this job: Make a real difference in students' lives while developing your professional skills.
- Qualifications: Experience in customer service or sales, excellent communication skills, and CRM familiarity.
Are you passionate about helping others achieve their educational goals and interested in a career that combines relationship building with professional development? If you thrive in a fast-paced, target-driven environment and enjoy engaging with people to guide them towards the right educational pathway, then you could be the ideal candidate for this role.
Responsibilities
- Managing enquiries from prospective students and providing tailored guidance to support their enrolment journey.
- Building rapport and developing trust through consultative conversations via phone or online channels.
- Reaching out proactively to leads generated through marketing campaigns or outreach activities.
- Conducting needs assessments to understand individual goals and recommending suitable courses or programmes.
- Maintaining accurate records of prospective students' interactions within a CRM system to ensure seamless follow-up.
- Supporting prospective students with the application process and answering their questions with professionalism and empathy.
- Managing multiple opportunities at different stages of the recruitment cycle efficiently.
Rewards
- Salary: £30,000 per annum
- Generous holiday entitlement, increasing with length of service
- Company pension plan and private medical insurance
- Life insurance and access to employee wellbeing programmes
- Perkbox membership offering discounts and benefits
- Flexibility to work remotely with travel to a London office two days per month if required
- Birthday day off and volunteering days for work-life balance
- Twice-yearly "wellbeing pass" for personal time and relaxation
- Employee Assistance Programme (EAP) to support your personal and professional wellbeing
Experience Essentials
- Proven experience in customer service, sales, or recruitment roles.
- Excellent communication and listening skills, with the ability to conduct consultative conversations.
- Familiarity with CRM systems or database management tools.
- Strong organisational skills with the ability to manage multiple enquiries and opportunities simultaneously.
- Resilient, proactive, and results-oriented with a positive attitude.
- Basic IT proficiency and ability to work independently in a home-based setting.
This is a home-based role but candidates should be comfortable traveling to London occasionally.
If you are motivated to support prospective students through their enrolment journey and are looking for a rewarding career opportunity, please apply online today. We will review and respond to all applications.
Student Enrolment Advisor employer: Allen Associates
As a Global Training Coordinator, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With a strong focus on collaboration and innovation, our company offers generous benefits including 25 days of annual leave, a discretionary bonus scheme, and opportunities for professional advancement. Located in a vibrant area, we foster a culture of inclusivity and engagement, ensuring that every team member feels valued and empowered to contribute to our global learning initiatives.
