At a Glance
- Tasks: Lead HR processes and enhance patient care in a busy NHS practice.
- Company: A respected general practice in the heart of Oxford, known for compassionate healthcare.
- Benefits: Competitive salary, generous holiday, flexible hours, and a cycle to work scheme.
- Other info: Hybrid working options available with easy access to public transport.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: CIPD Level 3 or working towards it, with strong HR and communication skills.
The predicted salary is between 30150 - 36850 £ per year.
Do you have a passion for patient-centred care and a proactive approach? This is your opportunity to make a meaningful impact within a busy NHS general practice.
Practice Manager Responsibilities
- Managing all HR processes, including recruitment, onboarding, and ongoing employee development to support a team of approximately 80 staff members.
- Handling patient correspondence, complaints, and service improvement initiatives to enhance patient satisfaction and experience.
- Supporting payroll processing and ensuring compliance with employment law and NHS policies.
- Contributing to the development of practice strategies alongside senior leadership, including the Operations Manager and Practice Manager.
- Handling high-level communication with patients and external stakeholders to maintain standards of care and service.
- Assisting with day-to-day operational issues and providing leadership within the practice.
- Ensuring compliance with healthcare regulations and standards in all HR and patient-facing activities.
Practice Manager Rewards
- Salary between £30,000 and £37,500, depending on experience.
- 22 days plus bank holidays, increasing with service up to 32 days plus bank holidays.
- Paid sick leave, increasing with service.
- Cycle to work scheme.
- Pension.
- Flexible start times to support work-life balance.
- Access to discount cards such as Blue Light Card.
The Company
The Practice is a welcoming and highly regarded general practice situated in the heart of Oxford. They balance their role as a community medical centre with serving as the official college doctor for multiple educational establishments, providing compassionate, modern healthcare. The practice operates from both a historic townhouse in central Oxford with no parking and a purpose-built facility in west Oxford with parking, offering comprehensive clinical services supported by efficient digital tools. Known for their accessible triage system and consistent 'Good' rating from the Care Quality Commission, they foster a patient-first ethos and a supportive environment for both students and local residents.
Practice Manager Experience Essentials
- CIPD Level 3 or working towards it.
- Strong knowledge of UK employment law and full employee lifecycle management.
- Proven experience managing HR processes, payroll, and patient communication.
- Experience within a GP practice and exposure to medical regulations is highly desirable.
- Excellent communication and interpersonal skills, capable of handling patient correspondence and complaints effectively.
- Ability to contribute to practice strategy at a senior level.
- Proficiency in digital health tools, ideally EMIS, and experience working within regulated healthcare environments.
Location
Based in Oxford, this full-time role offers a hybrid of on-site working and flexible arrangements, with easy access via public transport and parking facilities nearby. One site has parking whilst the other does not.
Action
If you would like to find out more about this excellent opportunity, then please apply online today. We will review and respond to all applications.
Medical Practice Manager in Oxford employer: Allen Associates
Allen Associates is an exceptional employer, offering a dynamic work environment in the heart of Oxford where innovation meets collaboration. Employees benefit from a competitive salary, continuous professional development opportunities, and a culture that values research and data-driven insights, making it an ideal place for those looking to grow their careers while contributing to meaningful projects in threat intelligence.
