At a Glance
- Tasks: Manage HR processes and enhance patient care in a busy NHS practice.
- Company: A respected general practice in the heart of Oxford, known for compassionate healthcare.
- Benefits: Competitive salary, generous holiday, flexible hours, and employee discounts.
- Other info: Join a supportive team with opportunities for career growth in a dynamic environment.
- Why this job: Make a real difference in patient care while developing your HR skills.
- Qualifications: CIPD Level 3 or equivalent, strong HR knowledge, and excellent communication skills.
Do you have a passion for patient-centred care and a proactive approach? This is your opportunity to make a meaningful impact within a busy NHS general practice.
Practice Manager Responsibilities
- Managing all HR processes, including recruitment, onboarding, and ongoing employee development to support a team of approximately 80 staff members.
- Handling patient correspondence, complaints, and service improvement initiatives to enhance patient satisfaction and experience.
- Supporting payroll processing and ensuring compliance with employment law and NHS policies.
- Contributing to the development of practice strategies alongside senior leadership, including the Operations Manager and Practice Manager.
- Handling high-level communication with patients and external stakeholders to maintain standards of care and service.
- Assisting with day-to-day operational issues and providing leadership within the practice.
- Ensuring compliance with healthcare regulations and standards in all HR and patient-facing activities.
Practice Manager Rewards
- Salary between £30,000 and £37,500, depending on experience.
- 22 days plus bank holidays, increasing with service up to 32 days plus bank holidays.
- Paid sick leave, increasing with service.
- Cycle to work scheme.
- Pension.
- Flexible start times to support work-life balance.
- Access to discount cards such as Blue Light Card.
The Company
The Practice is a welcoming and highly regarded general practice situated in the heart of Oxford. They balance their role as a community medical centre with serving as the official college doctor for multiple educational establishments, providing compassionate, modern healthcare. The practice operates from both a historic townhouse in central Oxford with no parking and a purpose-built facility in west Oxford with parking, offering comprehensive clinical services supported by efficient digital tools. Known for their accessible triage system and consistent 'Good' rating from the Care Quality Commission, they foster a patient-first ethos and a supportive environment for both students and local residents.
Practice Manager Experience Essentials
- CIPD Level 3, or equivalent HR qualification.
- Strong knowledge of UK employment law and full employee lifecycle management.
- Proven experience managing HR processes, payroll, and patient communication.
- Experience within a GP practice and exposure to medical regulations is highly desirable.
- Excellent communication and interpersonal skills, capable of handling patient correspondence and complaints effectively.
- Ability to contribute to practice strategy at a senior level.
- Proficiency in digital health tools, ideally EMIS, and experience working within regulated healthcare environments.
Location
Based in Oxford, this full-time role requires fully office-based on-site working and offers flexible arrangements of working hours, with easy access via public transport and parking facilities nearby. One of their medical sites has parking whilst the other does not.
Action
If you would like to find out more about this excellent opportunity, then please apply online today. We will review and respond to all applications.
Medical Practice HR and Patient Manager in Oxford employer: Allen Associates
As a Global Training Coordinator, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With a strong focus on collaboration and innovation, our company offers generous benefits including 25 days of annual leave, a discretionary bonus scheme, and opportunities for professional advancement. Located in a vibrant area, we foster a culture of inclusivity and engagement, ensuring that every team member feels valued and empowered to contribute to our global learning initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Practice HR and Patient Manager in Oxford
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Allen Associates!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Allen Associates.
We think you need these skills to ace Medical Practice HR and Patient Manager in Oxford
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Allen Associates. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Allen Associates and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Allen Associates. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Allen Associates's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Allen Associates
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Allen Associates.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Allen Associates will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Allen Associates and how you would contribute to adapting HR strategies.
