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- Tasks: Deliver exceptional customer service and create memorable experiences for visitors at the Harry Potter store.
- Company: Join Allegis Global Solution and be part of a magical retail team.
- Benefits: Earn £12.60 per hour with flexible hours and a fun work environment.
- Why this job: Be part of a unique experience and share your love for Harry Potter with fans.
- Qualifications: Great communication skills and ability to thrive in a fast-paced setting.
- Other info: Work evenings and weekends, perfect for students looking for flexible shifts.
The predicted salary is between 10 - 16 £ per hour.
Allegis Global Solution is hiring Retail Assistants for Harry Potter store in Leavesden.
Job role: Retail Assistant
Contract: 6 months
Location: Leavesden
Pay Rate: £12.60 per hour (PAYE)
16 hr per week contracts. LATE and WEEKEND WORK ONLY (6:15 -10:15pm ON PEAK/ Off Peak 4:15-8:15pm) Weekends (Morning shift) (Both Saturday and Sunday) OR 2. One weekend (either Saturday or Sunday) + two weekdays (late shift) for weekdays you will have to work 4 hours each weekday. Peak: 6:15 PM – 10:15 PM Off-Peak: 4:15 PM – 8:15 PM
Job Responsibilities
- Act as One Team: Help the Tour exceed visitor expectations by providing outstanding customer service to all visitors; welcoming them into the retail spaces, using expert product knowledge to help them find the right gift and putting items through the till in a happy and engaged manner. Working collaboratively with team members to achieve sales targets and enhance the customer experience.
- Create What’s Next: Using initiative and product knowledge to ensure shelves are full and high visual standards are maintained throughout the day. Expand your retail knowledge and provide exceptional storytelling through the creation of bespoke personalised products. Embrace new technology, processes and efficiencies that streamline the customer experience.
- Empower Storytelling: Create stories through high visual merchandising standards, strong interactions with visitors and sharing facts and product knowledge that immerses visitors. Use storytelling to elevate the customer experience, paint a picture of how a product can be used or gifted, turning a transaction into a meaningful interaction.
- Champion Inclusion: Work collaboratively with your colleagues to create a cohesive and effective work environment. Create a welcoming environment for all customers, treating every customer with respect and ensuring everyone feels valued. Tailor your service to meet diverse customer needs; being aware and responsive to different cultural preferences, accessibility needs and communication styles.
- Dream It & Own It: Own your customer interactions from start to finish ensuring every customer leaves satisfied, going above and beyond to resolve issues. Take accountability for your personal performance and sales targets, regularly reviewing progress and taking steps to exceed goals.
Skills & Knowledge Required
- Effective, confident communication, engaging proactively with visitors and colleagues.
- Experience working in a fast-paced environment.
- The ability to keep calm under pressure.
- The initiative to identify jobs that need completed.
- An ability to work at pace whilst maintaining great customer service.
Retail Assistant in Watford employer: Allegis Global Solutions
Contact Detail:
Allegis Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Watford
✨Tip Number 1
Get to know the company! Before your interview, dive into everything about the Harry Potter store and Allegis Global Solution. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your storytelling skills! Since the job involves creating engaging customer experiences, think of ways to share product stories that resonate with visitors. This will set you apart during interviews.
✨Tip Number 3
Show off your teamwork spirit! Retail is all about collaboration, so be ready to share examples of how you've worked well with others in fast-paced environments. We love seeing candidates who can thrive as part of a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our awesome team at the Harry Potter store!
We think you need these skills to ace Retail Assistant in Watford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and customer service shine through. We want to see how excited you are about the opportunity to work in a magical environment like the Harry Potter store!
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your past roles have prepared you to help us create unforgettable experiences for our visitors.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for team players who can engage with customers and colleagues alike, so show us what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Allegis Global Solutions
✨Know Your Products
Before the interview, dive deep into the Harry Potter universe and the products available at the store. Familiarise yourself with key items, their features, and how they can enhance a visitor's experience. This knowledge will help you demonstrate your passion and expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to help a customer or resolved an issue effectively. This will show that you understand the importance of creating a memorable experience for visitors.
✨Emphasise Teamwork
Since the role requires collaboration with team members, be ready to discuss how you've successfully worked in teams before. Share specific instances where you contributed to achieving a common goal or supported a colleague, highlighting your ability to work as part of 'One Team'.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer interactions. Practice responding to scenarios where you need to handle difficult customers or maintain high visual standards under pressure. This will showcase your problem-solving skills and ability to keep calm in a fast-paced environment.
