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- Tasks: Provide outstanding customer service and create memorable experiences for visitors.
- Company: Join the magical Harry Potter store team in Leavesden.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Be part of a unique retail experience and share your love for Harry Potter.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced setting.
- Other info: Perfect for students looking for evening and weekend work.
The predicted salary is between 10 - 15 £ per hour.
Allegis Global Solution is hiring Retail Assistants for Harry Potter store in Leavesden.
Contract: 6 months
Location: Leavesden
Pay Rate: £12.60 per hour (PAYE)
Hours: 16 hr per week contracts. LATE and WEEKEND WORK ONLY (6:15 -10:15pm ON PEAK/ Off Peak 4:15-8:15pm). Weekends (Morning shift) (Both Saturday and Sunday) OR 2. One weekend (either Saturday or Sunday) + two weekdays (late shift) for weekdays you will have to work 4 hours each weekday.
Peak: 6:15 PM – 10:15 PM
Off-Peak: 4:15 PM – 8:15 PM
Job Responsibilities:
- Act as One Team: Help the Tour exceed visitor expectations by providing outstanding customer service to all visitors; welcoming them into the retail spaces, using expert product knowledge to help them find the right gift and putting items through the till in a happy and engaged manner.
- Working collaboratively with team members to achieve sales targets and enhance the customer experience.
- Create What’s Next: Using initiative and product knowledge to ensure shelves are full and high visual standards are maintained throughout the day.
- Expand your retail knowledge and provide exceptional storytelling through the creation of bespoke personalised products.
- Embrace new technology, processes and efficiencies that streamline the customer experience.
- Empower Storytelling: Create stories through high visual merchandising standards, strong interactions with visitors and sharing facts and product knowledge that immerses visitors.
- Use storytelling to elevate the customer experience, paint a picture of how a product can be used or gifted, turning a transaction into a meaningful interaction.
- Champion Inclusion: Work collaboratively with your colleagues to create a cohesive and effective work environment.
- Create a welcoming environment for all customers, treating every customer with respect and ensuring everyone feels valued.
- Tailor your service to meet diverse customer needs; being aware and responsive to different cultural preferences, accessibility needs and communication styles.
- Dream It & Own It: Own your customer interactions from start to finish ensuring every customer leaves satisfied, going above and beyond to resolve issues.
- Take accountability for your personal performance and sales targets, regularly reviewing progress and taking steps to exceed goals.
Skills & Knowledge Required:
- Effective, confident communication, engaging proactively with visitors and colleagues.
- Experience working in a fast-paced environment.
- The ability to keep calm under pressure.
- The initiative to identify jobs that need completed.
- An ability to work at pace whilst maintaining great customer service.
Retail Assistant in Stevenage employer: Allegis Global Solutions
Contact Detail:
Allegis Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Stevenage
✨Tip Number 1
Get to know the company and its culture before your interview. Research the Harry Potter store and understand what makes it special. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with visitors and handle different situations. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Show off your storytelling skills! Since this role is all about creating memorable experiences, think of ways to share product stories that resonate with customers. Be ready to demonstrate how you can turn a simple sale into a magical moment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Retail Assistant in Stevenage
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share any experiences you've had in customer service or retail environments, and how they’ve shaped your approach to helping customers. We want to see that you’re excited about the role!
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight your skills that match what we’re looking for, like effective communication and teamwork. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Yourself: Don’t be afraid to let your personality come through in your application! We value authenticity and want to know who you are beyond your qualifications. Share a bit about your interests or experiences that relate to storytelling and customer engagement.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us that you’re tech-savvy and ready to embrace new processes!
How to prepare for a job interview at Allegis Global Solutions
✨Know the Brand Inside Out
Before your interview, dive deep into the Harry Potter universe and the store's offerings. Familiarise yourself with the products, the story behind them, and how they connect with fans. This knowledge will help you engage with the interviewers and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to help a customer or resolved an issue effectively. This will demonstrate your ability to create meaningful interactions, which is key for this role.
✨Emphasise Teamwork and Collaboration
Since the job requires working as part of a team, be ready to discuss how you've successfully collaborated with others in previous roles. Share specific instances where you contributed to a team goal or helped create a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle various customer situations. Practice responses to scenarios like dealing with difficult customers or managing busy periods. This will help you stay calm under pressure and showcase your problem-solving skills during the interview.
