At a Glance
- Tasks: Deliver exceptional customer service and manage front-of-house operations.
- Company: Join a dynamic team in Manchester focused on workplace experience.
- Benefits: Flexible hours, potential for permanent role, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced setting.
- Why this job: Be the face of the company and create a positive experience for everyone.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 12000 - 16000 £ per year.
Location: Manchester, UK
Contract: 11 months (potential to be extended or converted to permanent)
Job Type: Onsite
Notice Period: 2 weeks
Working Hours: 16 hours per week
Schedule: Monday – Thursday, 9:30 AM – 12:30 PM (3–3.5 hours per day, flexible)
Experience Required: 1+ years
Role Overview
We are seeking a proactive and professional Workplace Experience Ambassador to support day-to-day facilities management and front-of-house operations in Manchester. This role focuses on delivering a positive and seamless workplace experience for employees, visitors, and senior stakeholders.
Key Responsibilities
- Deliver excellent customer service to all internal and external visitors
- Manage front-of-house services and respond to incoming queries efficiently
- Support and coordinate meeting rooms and event setups, including arranging furniture, signage, and equipment
- Maintain accurate records of room bookings and event calendars
- Assist with general facilities operations as required
- Take ownership of daily coordination with the landlord
Skills and Experience
- Previous experience in a customer-facing role, with confidence interacting with senior stakeholders
- Understanding of building or facilities operations
- Professional, presentable, courteous, and approachable demeanor
- Proactive mindset with the ability to thrive in a fast-paced environment
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to work collaboratively as part of a team
- Basic proficiency with PC systems and workplace tools
Qualifications
- High school diploma or equivalent
- 1–2 years of relevant experience
- Background in reception, concierge, hospitality, or similar roles preferred
Workplace Experience Ambassador / Facility Coordinator in Manchester employer: Allegis Global Solutions
Join our dynamic team in Manchester as a Workplace Experience Ambassador, where we prioritise a supportive and inclusive work culture that fosters professional growth. Enjoy flexible working hours, a collaborative environment, and the opportunity to make a meaningful impact on employee experiences while developing your skills in facilities management. With a focus on customer service excellence, we offer a rewarding role that values your contributions and encourages career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Ambassador / Facility Coordinator in Manchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Allegis Global Solutions and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Workplace Experience Ambassador / Facility Coordinator in Manchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Allegis Global Solutions that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Allegis Global Solutions.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Allegis Global Solutions get a sense of who you are beyond your experience!
How to prepare for a job interview at Allegis Global Solutions
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Allegis Global Solutions and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
