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- Tasks: Deliver exceptional customer service and create memorable experiences for visitors at the Harry Potter store.
- Company: Join Allegis Global Solution and be part of a magical retail team.
- Benefits: Earn £12.60 per hour with flexible hours and a fun work environment.
- Why this job: Be part of a unique experience and share your passion for Harry Potter with fans.
- Qualifications: Great communication skills and a knack for working in fast-paced settings.
- Other info: Enjoy a collaborative atmosphere and opportunities to grow your retail knowledge.
The predicted salary is between 10 - 15 £ per hour.
Allegis Global Solution is hiring Retail Assistants for Harry Potter store in Leavesden.
Contract: 6 months
Location: Leavesden
Pay Rate: £12.60 per hour (PAYE)
Hours: 16 hr per week contracts. LATE and WEEKEND WORK ONLY (6:15 -10:15pm ON PEAK/ Off Peak 4:15-8:15pm). Weekends (Morning shift) (Both Saturday and Sunday) OR 2. One weekend (either Saturday or Sunday) + two weekdays (late shift) for weekdays you will have to work 4 hours each weekday.
Peak: 6:15 PM – 10:15 PM
Off-Peak: 4:15 PM – 8:15 PM
Job Responsibilities:
- Act as One Team: Help the Tour exceed visitor expectations by providing outstanding customer service to all visitors; welcoming them into the retail spaces, using expert product knowledge to help them find the right gift and putting items through the till in a happy and engaged manner.
- Working collaboratively with team members to achieve sales targets and enhance the customer experience.
- Create What’s Next: Using initiative and product knowledge to ensure shelves are full and high visual standards are maintained throughout the day.
- Expand your retail knowledge and provide exceptional storytelling through the creation of bespoke personalised products.
- Embrace new technology, processes and efficiencies that streamline the customer experience.
- Empower Storytelling: Create stories through high visual merchandising standards, strong interactions with visitors and sharing facts and product knowledge that immerses visitors.
- Use storytelling to elevate the customer experience, paint a picture of how a product can be used or gifted, turning a transaction into a meaningful interaction.
- Champion Inclusion: Work collaboratively with your colleagues to create a cohesive and effective work environment.
- Create a welcoming environment for all customers, treating every customer with respect and ensuring everyone feels valued.
- Tailor your service to meet diverse customer needs; being aware and responsive to different cultural preferences, accessibility needs and communication styles.
- Dream It & Own It: Own your customer interactions from start to finish ensuring every customer leaves satisfied, going above and beyond to resolve issues.
- Take accountability for your personal performance and sales targets, regularly reviewing progress and taking steps to exceed goals.
Skills & Knowledge Required:
- Effective, confident communication, engaging proactively with visitors and colleagues.
- Experience working in a fast-paced environment.
- The ability to keep calm under pressure.
- The initiative to identify jobs that need completed.
- An ability to work at pace whilst maintaining great customer service.
Retail Assistant in Luton employer: Allegis Global Solutions
Contact Detail:
Allegis Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Luton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Allegis Global Solution and the Harry Potter store. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice your storytelling skills! Since the role involves creating engaging customer experiences, think of a few personal stories or examples that showcase your customer service skills. This will help you shine in the interview.
✨Tip Number 3
Be ready to demonstrate your teamwork abilities! Retail is all about collaboration, so come prepared with examples of how you've worked well with others in the past. It’ll show you’re a great fit for the One Team approach.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application, and it’s the best way to ensure it gets noticed. Plus, it shows you’re serious about joining the team at the Harry Potter store!
We think you need these skills to ace Retail Assistant in Luton
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you love helping customers and creating memorable experiences. Share any relevant experiences that highlight your passion for the job.
Tailor Your Application: Make sure to customise your application to fit the Retail Assistant role at the Harry Potter store. Use keywords from the job description and demonstrate how your skills align with what we're looking for. This shows us you’ve done your homework!
Highlight Teamwork Skills: Since we value collaboration, be sure to mention any experiences where you've worked as part of a team. Talk about how you contributed to achieving goals together and how you can bring that spirit to our team at the store.
Keep It Professional Yet Engaging: While we love a friendly tone, remember to keep your application professional. Use clear language and structure your thoughts well. A well-organised application makes it easier for us to see why you’d be a great fit!
How to prepare for a job interview at Allegis Global Solutions
✨Know Your Stuff
Familiarise yourself with the Harry Potter universe and the products available in the store. This will not only help you answer questions confidently but also allow you to engage customers with interesting stories and facts.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to help a customer, as this aligns perfectly with the role's focus on creating memorable interactions.
✨Demonstrate Team Spirit
Be ready to discuss how you work collaboratively with others. Retail is all about teamwork, so share instances where you helped achieve a common goal or supported a colleague during busy times.
✨Stay Calm Under Pressure
Think of scenarios where you had to handle stressful situations while maintaining great service. The interviewers will want to see that you can keep your cool during peak hours, so prepare to talk about how you manage stress effectively.
