At a Glance
- Tasks: Lead the Programme Office and manage client relationships in the staffing industry.
- Company: AGS, a forward-thinking company with a hybrid working culture.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Inclusive recruitment process with support for applicants with disabilities.
- Why this job: Make a real impact by managing innovative workforce solutions and building strong client partnerships.
- Qualifications: Experience in MSP management and excellent negotiation skills required.
The predicted salary is between 50000 - 65000 £ per year.
The Programme Manager is responsible for the successful operation of the Programme Office in support of Workforce Management Solutions for a client engagement.
Responsibilities
- Has a supervisory responsibility such as hiring, firing, performance, and/or pay reviews
- Responsible for all customer relations and negotiations
- Manages relations with all suppliers
- Responsible for successful achievement of all service level agreements
- Assures that all program personnel are adequately trained on vendor management system provider software and program procedure and policy
- Utilizes program management skills of communication, presentation, time management, organization and planning to successfully achieve program goals and objectives
- Manages all program resources assigned to perform tasks according to plan; sets expectations concerning program performance
- Estimates time frames, quality and quantity of resources required to successfully achieve program objectives
- Assures that Programme Office is managed on budget
- Conducts periodic status checks with customers and team to assess progress against the plan
- Prepares and delivers weekly and monthly status reports to Allegis Group Services and customer senior management on all program activities and issues
- Acts as a liaison between the customer’s and supplier’s senior management
- Resolves all program issues with customer and suppliers as appropriate
- Travel as necessary to support customer activity at key accounts
- Assist in implementation of the Workforce Management Solution at new customer engagements
Qualifications
- Previous experience managing a MSP client in a leadership capacity
- Fieldglass
- Thorough understanding of the Workforce Management process, financial implications and benefits
- Experience managing high‑level customer and VMS or other vendor relationships
- Ability to engage and sell to executive level clients
- Ability to present conceptual information to all levels of internal and external management
- Excellent customer relations skills
- Demonstrated ability to effectively negotiate large customer contracts
- Ability to negotiate with Customers, Suppliers and Contractors
Benefits
At AGS we operate a hybrid working policy – we recognise individuals want the flexibility of working from home but with the option to be in an office when needed. Our UK AGS office locations are Bracknell, London and Birmingham with client site locations across the UK. If you’re lucky enough to be within a commutable distance of one of our AGS collaborative offices, this will be your allocated work home but you’ll still have the piece of mind to flex your working week accordingly.
We want everyone to be able to perform at their best during our recruitment process and as a Disability Confident Committed employer, we will offer an interview to applicants with a disability or long‑term condition who best meet the minimum or essential criteria for the role. We want our recruitment process to be inclusive and accessible to all, so if you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any adjustments, changes or do anything differently, please let us know by emailing and we will do our best to make suitable arrangements.
Programme Manager - ( MSP/ Staffing industry) in London employer: Allegis Global Solutions
At AGS, we pride ourselves on being an excellent employer, offering a hybrid working policy that allows for flexibility between home and office environments in our collaborative spaces located in Bracknell, London, and Birmingham. Our inclusive work culture fosters personal and professional growth, ensuring that all employees have access to training and development opportunities while being part of a supportive team dedicated to achieving success together.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Manager - ( MSP/ Staffing industry) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the staffing industry and let them know you're on the hunt for a Programme Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to programme management and customer relations. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your past successes in managing MSP clients and achieving service level agreements. This will give you an edge when discussing your experience with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Programme Manager - ( MSP/ Staffing industry) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Programme Manager role. Highlight your experience in managing MSP clients and any relevant vendor management systems you've worked with. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed customer relations and resolved complex issues in the past.
Showcase Your Communication Skills:As a Programme Manager, communication is key. In your application, demonstrate your ability to present information clearly and effectively. We love seeing candidates who can engage with all levels of management!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Allegis Global Solutions
✨Know Your Programme Management Inside Out
Make sure you brush up on your programme management skills, especially in relation to Workforce Management Solutions. Be ready to discuss how you've successfully managed similar programmes in the past and how you can apply that experience to this role.
✨Show Off Your Customer Relations Skills
Prepare examples of how you've effectively managed customer relationships and resolved complex issues. Highlight your negotiation skills and be ready to discuss specific instances where you've successfully navigated challenging situations with clients or suppliers.
✨Demonstrate Your Leadership Experience
Since this role involves supervisory responsibilities, come prepared to talk about your leadership style. Share experiences where you've hired, trained, or managed a team, and how you ensured everyone was aligned with programme goals.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in this role and how you would address them, particularly in terms of managing resources and meeting service level agreements.
