Contract Duration: 6 Months (Potential Extension)
Location: London, UK (Corporate Office)
Client -JLL
Role Overview
Reporting to the Senior L&D Partner, the L&D Manager will collaborate closely with HR and business stakeholders to design, deliver, and manage high-impact learning programs. The role requires a strong balance of stakeholder consulting, facilitation expertise, and operational program management to support the organization’s growth agenda.
Key Responsibilities
Stakeholder Management & Consulting
- Partner with HR and business leaders to assess capability gaps and recommend targeted learning solutions
- Lead and deliver key learning initiatives across the UK, including sales capability programs, leadership development, and emerging areas such as AI-focused learning
- Manage relationships with external vendors, ensuring high-quality and efficient delivery of programs
Facilitation & Program Design
- Facilitate both in-person and virtual learning sessions across the UK and EMEA regions
- Support delivery of strategic learning programs spanning leadership, sustainability, AI, and other core capability areas
- Contribute to the design and continuous improvement of learning programs across various formats, including instructor-led, virtual, and blended solutions
Operations & Program Management
- Oversee end-to-end program management for key L&D initiatives within the UK
- Ensure timely, cost-effective, and high-quality program delivery aligned with business objectives
- Provide guidance to onshore and offshore operations teams to ensure seamless execution
Key Qualifications
- Proven experience in Learning & Development, with a focus on stakeholder consulting, facilitation, and program design
- Strong expertise in leadership and professional development training
- Exceptional communication and interpersonal skills, with the ability to influence and engage senior stakeholders
- Demonstrated ability to work effectively in a global, multicultural environment
- Strong project management skills, with a track record of delivering impactful learning solutions
- Highly adaptable, with the ability to tailor approaches to diverse audiences and business needs
Technical Expertise
- Advanced proficiency in virtual learning platforms and collaboration tools
- Experience working with Learning Management Systems (LMS) and content authoring tools
- Strong command of Microsoft Office Suite and SharePoint
Qualifications
- Bachelor’s or Master’s degree in Human Resources, Education, Learning & Development, or a related discipline preferred
