At a Glance
- Tasks: Support account management, client satisfaction, and project coordination.
- Company: Join a global leader in payments technology with a dynamic team.
- Benefits: Enjoy hybrid work options and a competitive daily rate.
- Why this job: Kickstart your career in a collaborative environment with growth opportunities.
- Qualifications: Bachelor’s degree preferred; customer service experience is a plus.
- Other info: 9-month contract starting ASAP in London Paddington.
The predicted salary is between 30000 - 42000 £ per year.
9 months' contract
Target start date: ASAP
Location: London Paddington (hybrid)
Company: Global payments technology
Daily rate PAYE inside IR35
We are seeking a motivated and detail-oriented Junior Account Manager to join our dynamic team. The successful candidate will play a crucial role in supporting our account management team, ensuring client satisfaction, and contributing to the growth and retention of our client base. This position is ideal for someone looking to start or build their career in account management within a supportive and collaborative environment.
Key Responsibilities:
- Client Support and Relationship Management: Assist in managing client accounts, serving as a point of contact for routine inquiries and requests. Develop and maintain strong relationships with clients by understanding their needs and ensuring their satisfaction with our products and services. Prepare and deliver regular reports on account status and performance metrics to clients and internal stakeholders.
- Project Coordination: Support the planning and execution of client projects, ensuring timely delivery and adherence to quality standards. Coordinate with internal teams, including sales, marketing, and product development, to address client needs and resolve any issues.
- Administrative Duties: Maintain accurate and up-to-date records of client interactions and transactions in the CRM system. Assist in creating and updating account management documentation, proposals, and presentations.
- Market and Product Knowledge: Stay informed about industry trends, competitive landscape, and our company’s products and services. Provide clients with insights and recommendations on how to optimize their use of our offerings.
- Sales Support: Identify opportunities for upselling and cross-selling additional products or services to existing clients. Assist the sales team in preparing proposals and presentations for potential clients.
Qualifications:
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Previous experience in account management, customer service, or a related field is a plus.
- Strong communication and interpersonal skills with the ability to build and maintain client relationships.
- Detail-oriented with excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- A proactive and adaptable approach to problem-solving and a willingness to learn.
Junior Account Manager employer: Allegis Global Solutions
Contact Detail:
Allegis Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager
✨Tip Number 1
Network with professionals in the account management field. Attend industry events or webinars where you can meet people who work in similar roles. This can help you gain insights into the job and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with our company’s products and services. Understanding what we offer will not only help you in interviews but also demonstrate your genuine interest in the role and how you can contribute to client satisfaction.
✨Tip Number 3
Prepare to discuss your previous experiences in customer service or related fields. Think of specific examples where you successfully managed client relationships or resolved issues, as these will showcase your skills relevant to the Junior Account Manager position.
✨Tip Number 4
Stay updated on industry trends and news. Being knowledgeable about the competitive landscape will allow you to engage in meaningful conversations during interviews and show that you are proactive about your professional development.
We think you need these skills to ace Junior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Account Manager role. Emphasise any previous account management or customer service experience, and showcase your communication and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain why you are interested in the position and how your background makes you a suitable candidate for the role.
Showcase Your Skills: In your application, highlight your proficiency in Microsoft Office Suite and any CRM software you have used. Provide examples of how you've successfully managed client relationships or contributed to team projects in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Junior Account Manager position.
How to prepare for a job interview at Allegis Global Solutions
✨Know Your Role
Familiarise yourself with the responsibilities of a Junior Account Manager. Understand how client support, project coordination, and administrative duties play a part in the role. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As this role requires strong communication and interpersonal skills, prepare examples of how you've successfully built relationships in previous roles. Be ready to discuss how you handle client inquiries and ensure satisfaction.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage multiple tasks effectively. Prepare to discuss specific instances where you've successfully coordinated projects or maintained accurate records, as these are crucial for the position.
✨Research the Company and Industry
Stay informed about the latest trends in the payments technology sector and the company's products. This knowledge will not only impress your interviewers but also allow you to provide valuable insights during the conversation.