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- Tasks: Support account management, client satisfaction, and project coordination in a dynamic team.
- Company: Join a global payments technology company making waves in the industry.
- Benefits: Enjoy hybrid work options and a competitive daily rate.
- Why this job: Kickstart your career in a supportive environment with opportunities for growth and learning.
- Qualifications: Bachelor’s degree preferred; customer service experience is a plus.
- Other info: This is a 9-month contract role based in London Paddington.
The predicted salary is between 21600 - 36000 £ per year.
9 months' contract
Target start date: ASAP
Location: London Paddington (hybrid)
Company: Global payments technology
Daily rate PAYE inside IR35
We are seeking a motivated and detail-oriented Junior Account Manager to join our dynamic team. The successful candidate will play a crucial role in supporting our account management team, ensuring client satisfaction, and contributing to the growth and retention of our client base. This position is ideal for someone looking to start or build their career in account management within a supportive and collaborative environment.
Key Responsibilities:
- Client Support and Relationship Management: Assist in managing client accounts, serving as a point of contact for routine inquiries and requests. Develop and maintain strong relationships with clients by understanding their needs and ensuring their satisfaction with our products and services. Prepare and deliver regular reports on account status and performance metrics to clients and internal stakeholders.
- Project Coordination: Support the planning and execution of client projects, ensuring timely delivery and adherence to quality standards. Coordinate with internal teams, including sales, marketing, and product development, to address client needs and resolve any issues.
- Administrative Duties: Maintain accurate and up-to-date records of client interactions and transactions in the CRM system. Assist in creating and updating account management documentation, proposals, and presentations.
- Market and Product Knowledge: Stay informed about industry trends, competitive landscape, and our company’s products and services. Provide clients with insights and recommendations on how to optimize their use of our offerings.
- Sales Support: Identify opportunities for upselling and cross-selling additional products or services to existing clients. Assist the sales team in preparing proposals and presentations for potential clients.
Qualifications:
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Previous experience in account management, customer service, or a related field is a plus.
- Strong communication and interpersonal skills with the ability to build and maintain client relationships.
- Detail-oriented with excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- A proactive and adaptable approach to problem-solving and a willingness to learn.
Junior Account Manager employer: Allegis Global Solutions
Contact Detail:
Allegis Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in account management and the payments technology sector. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and industry.
✨Tip Number 2
Network with professionals already working in account management or related fields. Attend industry events or join online forums to connect with others, as personal referrals can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships or projects in the past. Even if your experience is limited, think about relevant situations from internships or group projects that showcase your skills.
✨Tip Number 4
Demonstrate your proficiency with CRM software and Microsoft Office Suite by mentioning any relevant experience or training. If you haven't used these tools before, consider taking a short online course to boost your confidence and skills.
We think you need these skills to ace Junior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Account Manager role. Emphasise any previous account management or customer service experience, as well as your proficiency in Microsoft Office and CRM software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the company’s services. Mention specific examples of how you can contribute to client satisfaction and support the account management team.
Highlight Soft Skills: In your application, focus on your communication and interpersonal skills. Provide examples of how you've successfully built relationships in previous roles, as these are crucial for a Junior Account Manager.
Showcase Your Proactivity: Demonstrate your proactive approach to problem-solving in your application. Share instances where you took the initiative to improve processes or enhance client relationships, as this will resonate well with the hiring team.
How to prepare for a job interview at Allegis Global Solutions
✨Know the Company and Its Products
Before your interview, take some time to research the company and its offerings. Understanding their products and services will help you answer questions more effectively and demonstrate your genuine interest in the role.
✨Prepare for Behavioural Questions
Expect questions that assess your past experiences and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your problem-solving skills and ability to manage client relationships.
✨Showcase Your Communication Skills
As a Junior Account Manager, strong communication is key. During the interview, practice clear and concise responses. Be prepared to discuss how you've successfully communicated with clients or team members in the past.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values and career goals.
