At a Glance
- Tasks: Support manufacturing processes with tech solutions and improve applications for efficiency.
- Company: Join a leading company committed to innovation and inclusivity.
- Benefits: Competitive salary, diverse workplace, and opportunities for growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact by enhancing tech in manufacturing and driving improvements.
- Qualifications: Degree in science, engineering, or computing; IT background preferred.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
The role is site based and will provide technical analysis and development of solutions in support of manufacturing processes, and will manage the deployment, testing, validation, performance, operations and continuous support and improvement of all technical, engineering and manufacturing applications within each Manufacturing Excellence and Quality and Lab Product team. The role requires a balance of business process understanding and technical breadth and an ability to operate flexibly and agilely to drive efficiency and improvements to the manufacturing, technical, engineering, and quality and lab products.
Key Responsibilities
- Participates in the development and delivery of platform / product strategy.
- Participates in the development of new products / features / fixes / technical solutions.
- Manages the interactions with innovation teams and the communication / inclusion of the sites.
- Identification of opportunities to improve products, systems, interfaces, business processes and performance by effectively exploiting technology to meet business objectives.
- Ensures continuity of business execution through ensuring applications within Manufacturing Excellence Products are fit for purpose (e.g. easy to use and reliable) and support the evolving business processes.
- Meets an agreed risk profile (e.g. aging of technologies, controlled regarding regulated applications, aligned with business continuity).
- Participates in troubleshooting applications across multiple technology domains, products and business areas.
- Physical infrastructure maintenance - patching cables.
- Controls lifecycle management for services owned by Site Tech.
- Manages site aspects of archiving and decommissioning activities for systems that have reached the end of their lifecycle.
- Assists the Site Tech team with the definition and priorities of tech systems for the site.
Qualifications
Graduate in science, engineering, computing or similar discipline. The fundamentals of an IT background are necessary to allow the ability to quickly triage problems to most likely categories to restore service. Understanding of the business processes allows for the creation of alternative solutions to enable business continuity while the initial problem is being dealt with and to develop solutions for the business that drive improvements and value.
Inclusion at GSK
GSK is an equal opportunity / affirmative action employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity / expression, age, disability, genetic information, military service, covered / protected veteran status or any other federal, state or local protected class.
Tech Support Specialist in Barnard Castle employer: Allegis Global Solutions
GSK is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Tech Support Specialist role. Located in a dynamic manufacturing environment, employees benefit from continuous professional development opportunities, a commitment to diversity and inclusion, and the chance to contribute to meaningful projects that enhance manufacturing processes and product quality.
StudySmarter Expert Advice🤫
We think this is how you could land Tech Support Specialist in Barnard Castle
✨Tip Number 1
Get to know the company inside out! Research GSK's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common tech support scenarios. Think about how you'd troubleshoot specific issues and be ready to demonstrate your problem-solving skills. Show them you can think on your feet!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Tech Support Specialist in Barnard Castle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Tech Support Specialist. Highlight your technical skills and any relevant experience in manufacturing processes or IT support. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention any specific projects or achievements that showcase your problem-solving skills.
Showcase Your Technical Skills:In your application, don’t forget to highlight your technical expertise. Mention any relevant software, tools, or methodologies you’re familiar with that could help us improve our manufacturing processes. We love tech-savvy candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it’s super easy to do!
How to prepare for a job interview at Allegis Global Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to manufacturing processes and applications. Be ready to discuss specific technologies you've worked with and how they can improve efficiency in a manufacturing setting.
✨Understand the Business Processes
Familiarise yourself with the business processes relevant to the role. This will help you articulate how your technical skills can support and enhance these processes during the interview.
✨Showcase Problem-Solving Skills
Prepare examples of how you've successfully troubleshot issues in the past. Highlight your ability to quickly triage problems and develop effective solutions that ensure business continuity.
✨Communicate Clearly and Confidently
Practice explaining complex technical concepts in simple terms. Being able to communicate effectively with both technical and non-technical stakeholders is crucial for this role, so make sure you demonstrate this skill during your interview.
