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For Companies At a Glance
- Tasks: Be the friendly voice for customers, handling enquiries and supporting claims.
- Company: Reputable financial services provider in Warrington with a focus on customer care.
- Benefits: Earn £24,000 annually, enjoy hybrid working, and 25 days holiday plus bank holidays.
- Why this job: Join a team that values customer experience and offers great work-life balance.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great employee benefits and a supportive work environment.
The predicted salary is between 24000 - 24000 £ per year.
A financial services provider in Warrington is seeking a Customer Service Advisor to be the first point of contact for customers. The ideal candidate will handle enquiries via phone, email, and post, ensuring a positive experience.
Responsibilities include:
- Managing records
- Supporting claims submissions
- Ensuring GDPR compliance
The role offers an annual salary of £24,000, hybrid working, and 25 days of holiday plus bank holidays, with additional employee benefits.
Hybrid Customer Support Advisor | Claims & Care in Warrington employer: Allegiant Finance Services Limited
Contact Detail:
Allegiant Finance Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Support Advisor | Claims & Care in Warrington
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling enquiries via phone and email, it's crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. They might give you insider tips or even refer you for the position, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. So, don’t miss out!
We think you need these skills to ace Hybrid Customer Support Advisor | Claims & Care in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our mission at StudySmarter. Keep it friendly and professional.
Showcase Your Communication Skills: Since this role involves handling enquiries through various channels, demonstrate your communication skills in your application. We love clear, concise, and engaging writing!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Allegiant Finance Services Limited
✨Know the Company Inside Out
Before your interview, do some research on the financial services provider. Understand their values, mission, and the specific services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare examples from your past experiences where you successfully handled difficult situations or provided excellent support. This will demonstrate your problem-solving skills and ability to ensure a positive customer experience.
✨Brush Up on GDPR Knowledge
Since the role involves ensuring GDPR compliance, make sure you have a solid understanding of what GDPR entails. Be ready to discuss how you would handle sensitive customer information and maintain confidentiality, as this is crucial in the financial services sector.
✨Show Enthusiasm for Hybrid Working
With hybrid working being part of the role, express your enthusiasm for this arrangement. Share how you manage your time effectively and stay productive while working remotely. This will reassure them that you can thrive in a flexible work environment.
