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- Tasks: Support customers through their claims journey with empathy and precision.
- Company: Join Allegiant Finance, a friendly and professional team.
- Benefits: £24,000 salary, 25 days holiday, hybrid working, and modern office perks.
- Other info: Enjoy a supportive environment where your voice matters.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: 1+ year in claims or customer service with strong communication skills.
The predicted salary is between 24000 - 24000 £ per year.
Are you a people person with an eye for detail? At Allegiant Finance, we’re looking for Claims Handlers to join our friendly and professional team. You’ll be the first point of contact for our customers, guiding them through their claims journey with empathy and precision. If you're passionate about delivering great customer experiences and ready for a new challenge, we want to hear from you.
Key Responsibilities- Support customers through the claims process with professionalism and care
- Liaise with financial service providers and regulatory bodies like the Financial Ombudsman Service
- Review and assess key documents like Final Response Letters and FOS outcomes
- Maintain accurate records in our CRM system
- Communicate clearly via phone, email, and post
- Manage time-sensitive tasks such as redress offers and final decisions
- 1 year+ experience in claims or customer service
- Excellent communication and interpersonal skills
- Empathy, patience, and attention to detail
- Organised, proactive, and able to meet deadlines
- £24,000 annual salary
- 25 days holiday + bank holidays
- Holiday buy scheme
- Hybrid working
- Paid parking
- Modern office with excellent facilities
- Great transport links
Join a supportive team where your voice is heard and your growth is valued. Apply now to start your career with Allegiant Finance!
Claims Handler in England employer: Allegiant Finance Services Limited
Contact Detail:
Allegiant Finance Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your empathy and attention to detail, as these are key traits for a Claims Handler.
✨Tip Number 3
Tailor your approach! When you apply through our website, make sure to highlight your relevant experience in customer service and claims. Show us how you can support customers with professionalism and care.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and reinforces your communication skills, which are crucial for this position.
We think you need these skills to ace Claims Handler in England
Some tips for your application 🫡
Show Your People Skills: Since this role is all about helping customers, make sure to highlight your communication and interpersonal skills. Share examples of how you've successfully assisted customers in the past – it’ll show us you’re a great fit!
Attention to Detail is Key: We love candidates who can spot the little things! When writing your application, mention any experience you have with reviewing documents or managing records. This will demonstrate your ability to handle the details that matter.
Be Organised and Proactive: In a fast-paced environment like ours, being organised is crucial. Let us know how you manage your time and tasks effectively. A brief example of a time you met a tight deadline would really catch our eye!
Apply Through Our Website: We want to hear from you directly! Make sure to submit your application through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right where it needs to be.
How to prepare for a job interview at Allegiant Finance Services Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Claims Handler role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves guiding customers through their claims journey, be prepared to discuss your communication style. Think of examples where you've demonstrated empathy and patience in customer service situations. This will highlight your interpersonal skills and show that you can handle sensitive situations with care.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice answering questions like, 'How would you handle a frustrated customer?' or 'What steps would you take if a claim was delayed?' This will demonstrate your proactive approach and ability to manage time-sensitive tasks effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if the company is the right fit for you.