Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers through their claims journey with empathy and precision.
- Company: Join Allegiant Finance, a friendly and professional team.
- Benefits: £24,000 salary, 25 days holiday, hybrid working, and paid parking.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: 1+ year in claims or customer service with excellent communication skills.
- Other info: Enjoy a modern office and great transport links.
The predicted salary is between 24000 - 33600 £ per year.
Are you a people person with an eye for detail? At Allegiant Finance, we’re looking for Claims Handlers to join our friendly and professional team. You’ll be the first point of contact for our customers, guiding them through their claims journey with empathy and precision. If you’re passionate about delivering great customer experiences and ready for a new challenge, we want to hear from you.
Key Responsibilities
- Support customers through the claims process with professionalism and care
- Liaise with financial service providers and regulatory bodies like the Financial Ombudsman Service
- Review and assess key documents like Final Response Letters and FOS outcomes
- Maintain accurate records in our CRM system
- Communicate clearly via phone, email, and post
- Manage time-sensitive tasks such as redress offers and final decisions
What We’re Looking For
- 1 year+ experience in claims or customer service
- Excellent communication and interpersonal skills
- Empathy, patience, and attention to detail
- Organised, proactive, and able to meet deadlines
What You’ll Get
- £24,000 annual salary
- 25 days holiday + bank holidays
- Holiday buy scheme
- Hybrid working
- Paid parking
- Modern office with excellent facilities
- Great transport links
Ready to Apply?
Join a supportive team where your voice is heard and your growth is valued. Apply now to start your career with Allegiant Finance!
Claims Handler employer: Allegiant Finance Services Limited
Contact Detail:
Allegiant Finance Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Make sure you research Allegiant Finance before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Claims Handler, you'll need to be clear and empathetic. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the company culture and the team you'll be working with.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant claims handling roles to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've supported customers in the past, and let your personality shine through!
Showcase Your Communication Skills: Since communication is key for this role, ensure your application is clear and concise. Use proper grammar and structure to demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Allegiant Finance Services Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Claims Handler role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Claims Handler, you'll be dealing with customers regularly. Prepare examples of how you've successfully handled customer interactions in the past. Highlight your empathy and communication skills, as these are crucial for guiding customers through their claims journey.
✨Prepare for Scenario Questions
Expect to be asked scenario-based questions during your interview. Think about potential challenges you might face in the role and how you would handle them. Practising your responses can help you articulate your thought process clearly and demonstrate your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the team culture, training opportunities, or how success is measured in the Claims Handler position. It’s a great way to leave a positive impression.
